New Balance Fit Specialist Part Time - Virginia Beach

Become a New Balance Fit Specialist!

New Balance Rehoboth Beach is seeking customer service minded individuals to join our team as Sales Associates! We carry high quality performance footwear, apparel, accessories, and more! Candidates must be motivated to learn the latest products and provide top level customer service.

WHO WE ARE

Since 2010, Delmarva Footwear, Inc., the parent company of our New Balance stores in Annapolis, Rehoboth Beach, and Virginia Beach, has helped to empower people through sport and craftsmanship to create positive change in our local communities. We foster a culture in which every associate feels welcomed and respected and has the opportunity to grow as a leader and make positive contributions to the organization.

JOB MISSION
Retail Sales Associates / Fit Specialists ensure our retail store operates smoothly and provides exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

MAJOR ACCOUNTABILITIES

Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:

Greet and make customer contact

Understand the customer's needs

Educate the customer on product features and benefits

Solve any customer problems/answer any questions

Transact the sale through suggestive selling, multiple selling, and effective closing

• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best – neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

REQUIREMENTS FOR SUCCESS

• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills are a must
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 30 lbs. (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Part of your job duties may include measuring customers’ feet and placing shoes on feet. Are you willing to touch/handle people’s feet?
• Part of your job duties will include receiving merchandise. Can you lift approximately 30lbs?
• We are currently open 10-6 Monday -Thursday, 10-7 Friday – Saturday, and 11-5 on Sunday. Do you have open availability during those hours? If not, please specify your availability.
• Please indicate if you are interested in full-time or part-time hours.

Work Location: In person

Salary : $14 - $15