What are the responsibilities and job description for the US-E- Consulting- State Public Program Integrated Eligibility Functional Lead Customer HST- Senior Consultant- 197786 position at Deloitte US?
Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.
Work you’ll do
- As a Functional Lead, involved in and maintaining Integrated Eligibility System with a State client, you will be supporting and assisting with programs such as SNAP, TANF and Child care.
- Work with State client(s)on key business areas to understand and gather details for key enhancements to the existing system and then work with a team of development and testing teams to implement the functionality
The team
Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.
Qualifications
Required:
- 8 years of experience in Functional areas, requirements gathering, functional requirements documentation and JAD sessions.
- 4 years of State Integrated Eligibility Systems (IES)
- 4 years of SQL.
- Must be legally authorized to work in the United States now & in the future without the need for immigration sponsorship
Bachelor's Degree - Travel up to 25%.
Preferred:
- Experience with Child Care programs, SNAP, TANF
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
