What are the responsibilities and job description for the US E- GPS Consulting - Functional Requirements Consultant - EP - TSO- Core - DMA 201401 - MEW Poly position at Deloitte US?
Deloitte’s Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.
Work you’ll do
- Collaborate with Agile teams to develop and maintain reports such as burndown charts and sprint summaries, ensuring transparency and continuous improvement.
- Engage with stakeholders to understand and document their business processes, pain points, and improvement opportunities.
- Facilitate workshops and interviews to gather detailed business process requirements and develop process maps.
- Perform gap analysis to identify discrepancies between current and desired processes, recommending solutions to bridge these gaps.
- Elicit, document, and validate business requirements, ensuring they are comprehensive, clear, and aligned with business objectives.
- Maintain traceability of requirements throughout the project lifecycle to ensure all business needs are addressed and met.
- Leverage your ServiceNow expertise to support the client and engagement, ensuring optimal use of the platform.
- Utilize your executive communication skills in both written and verbal formats to effectively communicate with all stakeholders.
The team
Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The Technology Services Optimization Offering works with clients to transform their technology services and operations and provide enterprise-wide service transformation using ServiceNow. Working with Chief Information Officers, Technology Executives, Service Owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams, they help to establish an operating model for technology, attentive to NextGen and advanced technologies, new and evolving service models for technology and the operational expectations of an organization.
Qualifications
Required:
- Bachelor’s degree required.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Active TS/SCI Polygraph security clearance required
- Ability to travel 10-50%, on average, based on the work you do and the clients and industries/sectors you serve.
- 4 Years of experience in requirements gathering, and technical writing.
Preferred:
- Previous experience supporting federal clients preferred.
- Previous experience supporting ServiceNow delivery preferred.
- Professional certification in program or project management preferred.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
