What are the responsibilities and job description for the USEH GPS Consulting Customer Sales & Service Software Tester AS DMA 199772 POLY position at Deloitte US?
Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.
Work you’ll do
- Provide Quality assurance to development within the Salesforce platform, including Apex, Visualforce, Lightning Components, and Lightning Web Components.
- Collaborate with business stakeholders and technical teams to verify requirements, and provide technical guidance on Salesforce best practices.
- Create and maintain system documentation, including solution user guides and test plans.
- Perform functional testing, end-to-end testing, and smoke testing as well as provide support user acceptance testing to ensure high-quality deliverables.
- Troubleshoot and resolve technical issues and bugs related to Salesforce applications and integrations.
- Stay up-to-date with the latest Salesforce features and functionalities, and evaluate their applicability to our organization’s needs.
- Participate in code reviews to ensure adherence to coding standards and best practices.
The team
Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Sales & Service offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.
Qualifications
Required:
- Bachelor’s degree in Information Technology, Systems Engineering, Software Development, or a related field
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Active TS/SCI with Polygraph level of security clearance required
- 3 years of experience as a Software Tester conducting Quality Assurance and Quality Control
- Proficiency in Jira, Confluence, and Excel proven by multiple years of experience in a role using one or all technologies
- Multiple years of experience with Salesforce development tools and technologies
Preferred:
- Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions
- Strong communication and collaboration skills to work effectively in cross-functional teams
Information for applicants with a need for accommodation:https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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