What are the responsibilities and job description for the Cyber Risk Digital Trust & Online Protection Manager position at Deloitte?
Role Overview
The Digital Trust & Online Protection Professional will advise clients in developing, managing, and implementing policies, procedures, and strategies to ensure a safe, compliant, and trustworthy environment for our users. This individual will scale and mature trust and safety processes, including content compliance, user protection, and regulatory adherence across our platforms for our clients. Working closely with cross-functional stakeholders, this role will monitor regulatory changes, manage risks, and enhance our organization's approach to content safety, user trust, and online integrity.
Recruiting for this role ends on 5 / 30 / 2025.
Key Responsibilities
- Trust & Safety Strategy Development : Lead the development and execution of trust and safety compliance programs, ensuring alignment with regulatory requirements and best practices in content moderation, user protection, and online safety.
- Policy and Procedure Implementation : Create, refine, and enforce policies and procedures that promote a safe and compliant environment. Implement clear guidelines and training for content moderation and user interaction.
- Regulatory Compliance Management : Stay updated on relevant regulations (e.g., GDPR, CCPA, COPPA, Digital Services Act), and ensure that our platforms meet compliance standards. Interpret regulatory updates and integrate changes into existing policies and procedures.
- Risk Assessment & Mitigation : Conduct ongoing and statutory risk assessments for potential trust and safety issues, and establish strategies for mitigating content-related risks, user safety concerns, and compliance vulnerabilities.
- Incident Response & Reporting : Lead incident response for trust and safety-related concerns, including content breaches, safety violations, and regulatory non-compliance. Collaborate with legal and PR teams to manage communications and resolution.
- Collaboration and Stakeholder Engagement : Work cross-functionally with legal, policy, product, operations, data protection, and engineering teams to address trust and safety needs, implement solutions, and communicate best practices.
- External Regulatory Engagement : Assist and advise with on-going communications with external regulators through RFI responses and proactive regulatory updates
- Training and Awareness : Develop and deliver training sessions to enhance awareness of trust and safety policies across the organization. Provide subject matter expertise on compliance and risk management principles.
- Data-Driven Insights : Leverage data and analytics to monitor trust and safety program effectiveness, identify areas for improvement, and make evidence-based
Key Qualifications
Preferred :
Information for applicants with a need for accommodation : https : / / www2.deloitte.com / us / en / pages / careers / articles / join-deloitte-assistance-for-disabled-applicants.html
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,616 - 240,488.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Salary : $124,616 - $240,488
