Epic Contracts Reimbursement and Hospital Billing Analyst

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Contracts Reimbursement and Hospital Billing Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

• Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.
• This position has responsibility within all phases of patient access application support and optimization including design, build, test, and maintenance of the application
• This role provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care
• Troubleshoot problems and address questions from users and provide on-call support on a rotating basis.
Make recommendations, review and test changes, enhancements, and each new release as assigned.

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required

• 3 years of hands-on experience working on Epic Contracts Reimbursements Hospital Billing/Professional Billing
• Certified in Epic Hospital Billing Administration/Professional Billing Administration and Epic Contracts Reimbursement Modules
• Experience in performing configuration changes and system builds in EHR
• Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements
• Perform Problem Management activities such as Root cause analysis of Incidents
• Excellent documentation skills such as Application Understanding, Change Management etc.
• Good interpersonal and communication skills
• Flexibility to adapt and apply innovation to varied business domains and apply technical solutioning and learning to use cases across business domains and industries
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

• Knowledge and Experience working with Microsoft Office Tools
• Work Experience/Direct Knowledge of Business area to be supported
• Ability to follow engagement specific project delivery processes
• Understanding of Application interfacing with other modules/applications for better troubleshooting of issues
• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
Ability to deliver technical demonstrations

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html