Travel and Expense Solutions Specialist - Solution Specialist

US E-Consulting Supply Chain-Travel and Expense Solutions Specialist

Are you an experienced, a pioneer who is passionate about supply chains and analytics? As a Supply Chain Consultant, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon.

Interested? Read more about our opportunity below ...

Work you'll do/Responsibilities

• Travel and Expense Management:
• Oversee and manage the end-to-end travel and expense process, ensuring compliance with company policies and procedures.
• Review and audit expense reports, ensuring accuracy and adherence to policy.
• Policy Compliance:
• Ensure all employees comply with travel and expense policies.
• Conduct regular audits to ensure compliance and identify areas for improvement.
• Travel and Expense Helpdesk:
• Addresses travel-related issues (Concur issues, travel management company's tool booking queries, hotel booking queries, etc.).
• Addresses expense related issues (Concur issues, expense report issues, credit & T&E card request queries, un-submitted expense reports, reporting issues, etc.).
• Data Analysis and Reporting:
• Utilize data analytics to monitor travel and expense trends, identify cost-saving opportunities, and provide actionable insights to management.
• Prepare and present regular reports on travel and expense activities, highlighting key metrics and areas for improvement.
• Create interactive, executive-level dashboards in Power BI/Tableau.
• Standard Operating Procedure (SOP) Update for Travel and Expense Management
• Develop and update T&E management procedures, ensuring all changes are documented, communicated, and implemented effectively.
• T&E Sourcing:
• Negotiate favorable terms with airlines, hotels, car rental companies, etc.
• Implement and optimize systems for tracking and managing expenses.
• Maintain and enhance relationships with travel service providers.
• Identify and implement strategies to reduce travel and expense costs.
• User Experience Enhancement:
• Focus on improving the traveler, approver, and back-office experience by streamlining processes and reducing administrative burdens.
• Provide support to employees on travel and expense policies and systems.
• Continuous Improvement:
• Stay updated on industry trends and best practices in travel and expense management.
• identify and implement process improvements to enhance efficiency and effectiveness.

Qualifications

Required

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• 4 years of experience in travel and expense management, preferably in a consulting or professional services environment.
• Strong understanding of travel and expense policies, procedures, and compliance requirements.
• Proficiency in using travel and expense management systems (e.g., SAP Concur).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Detail-oriented with a high level of accuracy.
• Customer Focus: Commitment to enhancing the user experience for travelers and approvers.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Gilbert, AZ; Houston, TX; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations.
• Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel

Preferred

• Experience with data analytics and reporting tools.
• Knowledge of industry best practices and trends in travel and expense management.
Experience in data visualization tools (Power BI/Tableau, etc.)

Additional Requirements

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html