What are the responsibilities and job description for the Desktop Support Specialist position at Delphi-US, LLC - Peacemakers in the Talent War?
Title: Desktop Support Specialist (Contract)- Job#5482
Location: Boston, MA/ Hybrid Remote
Job Description:
Our client located in Cranston, RI has an immediate opening for a Desktop Support Specialist to join their team.
Responsibilities
- Function as a member of an established Tech Team
- Work across a broad range of technologies
- Liaise across multiple technical areas of the business to support incidents, problems and requests
- Responsible for answering IT requests via ServiceNow, phone, email, or in person
- Explain solutions in technical and non-technical terms to end users
- Troubleshoot technical problems and resolve
Required
- Degree in IT is preferable
- Experience in a Desktop support position
- Experience with Windows Desktop Administration, Active Directory concepts, Domain administration and Desktop / Laptop client computing are required
- Win 11 and Microsoft Office 365 experience
- Experience with Bitlocker, McAfee AD, InTune, SCCM, CMDB, ServiceNow are highly recommended
- Experience in large scale asset deployments would be beneficial
About Delphi-US
Delphi-US is a national recruiting firm based in Newport, Rhode Island. We specialize in IT, Engineering and Professional Staffing services for organizations across the United States of America. Our mission is simple: We are Peacemakers in the Talent War. Delphi attracts our nation’s best and brightest Technical & Professional Talent and position our nation’s finest employers to further their competitive advantages. We accomplish this with a proprietary skill-based and cultural matching process that results in higher qualified submissions, hiring with purpose, and employer/employee mutual success. You’ll find our team is supremely experienced, friendly, professional and ready to advocate on your behalf. Armed with best in class talent, Delphi has an indelible understanding of employer expectations and we deliver lasting results.
