What are the responsibilities and job description for the EIS Technical Support Lead(Lead .NET Developer) position at Delphi-US?
Job Title : EIS Technical Support Lead (Contract) - Job#5212
Location : Remote with occasional onsite in Norristown, PA
GENERAL POSITION SUMMARY :
Provide technical support, software development, and support to the Generation Attribute Tracking System (GATS), a renewable energy tracking system owned and operated by our client. Supervise a team of 2-3 developers / testers, interface with internal business leads and internal customer support personnel, interface with external vendors, and provide technical support for external customers as needed.
Business Analysis
- Requirements gathering
- Create Business Requirements Documents and Design Documents
- Create / update SQL queries to support business leads
- Review and update corporate policies and procedures for Information Technology
Project Management
Quality Assurance
ESSENTIAL DUTIES AND RESPONSIBILITIES :
COMPETENCIES :
Knowledge of Company :
General knowledge of company's organizational structure, culture, philosophy, operating principles, values and code of conduct.
Knowledge of EIS
This position is responsible for acquiring knowledge of EIS technical environment to assist in improving and streamlining it.
Commitment :
Person must identify with EIS and be willing to devote the effort to get the job done, showing perseverance and focus in the face of obstacles.
Motivation and Independence :
Ability to achieve results, investigate problems, achieve deadlines with minimal supervisor direction. Enthusiasm for new assignments and attempting never-been-done-before projects.
Customer Focus :
Demonstrated customer focus and awareness of the importance of the customer in a service organization like EIS. Demonstrates courtesy, tact, and effectiveness with others in every day working relationships.
Impact :
Ability to create a professional image / good impression. Conveys an air of confidence.
Interpersonal Skills :
Understanding and influencing people are important in achieving job responsibilities; causing action or understanding in others.
CHARACTERISTICS AND QUALIFICATIONS
This job requires excellent communication skills and the ability to work closely with others. Feedback and suggestions on processes are needed. Works under minimum supervision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required :
