What are the responsibilities and job description for the Systems Administrator position at Delphon?
We are seeking a skilled Systems Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring optimal performance and security of our systems. This role requires a proactive approach to problem-solving and a commitment to providing excellent support to our users.
- Administer and manage the integration between on-premises infrastructure (Active Directory, Exchange Server) and Microsoft 365 cloud services (Exchange Online, SharePoint Online, Teams).
- Manage and support Microsoft Teams, SharePoint, OneDrive, and other collaboration tools.
- Oversee user account management, provisioning, and de-provisioning across both on-premises Active Directory and Azure Active Directory.
- Manage Group Policy and security policies across hybrid environments.
- Administer and manage the Microsoft Intune environment, including configuration of device profiles, compliance policies, and app deployment.
- Install, configure, and maintain servers, networks, and related hardware and software. Monitor system performance and troubleshoot issues to ensure seamless operations.
- Implement and oversee security measures, including firewalls, antivirus software, and data backup systems.
- Conduct regular system updates and patch management.
- Collaborate with other IT team to plan and execute technology projects.
- Document system configurations, processes, and procedures.
- Provide technical support and training to end-users.
- Manage and optimize IT service management (ITSM) processes to enhance service delivery and streamline incident resolution.
- Evaluate and recommend new technologies to enhance system efficiency and security.
- Ensure compliance with industry standards and organizational policies.
- Develop disaster recovery plans and conduct routine tests to ensure business continuity in case of system failures or cyber incidents.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Stay updated on industry trends and emerging technologies to recommend improvements.
- Apply ITIL practices to improve workflow efficiency, reduce downtime, and ensure alignment with business objectives.
- Available for on-call and occasional after-hours system maintenance and upgrades.
- This is an onsite position, with the need to travel to Portland OR facility from time-to-time (up to 10% per year).
This is a direct hire. We will not be accepting applications/resumes/inquiries from staffing firms.