What are the responsibilities and job description for the Medical Correspondent position at Delray Eye Associates?
Overview
Delray Eye Associates is seeking an energetic, patient-focused File/Medical Records Clerk for our multi-specialty ophthalmology practice in Delray Beach, Florida. This position offers regular hours, no major holidays, a comprehensive benefits package, and a collaborative environment with clear opportunities for career growth.
Our ideal candidate will have medical front desk/receptionist experience, preferably in ophthalmology, optometry, or another medical specialty.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Delray Eye Associates is a multi-subspecialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every subspecialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.
We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
All of us at Delray Eye Associates are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.delrayeyecare.com
As a File/Medical Records Clerk you will be responsible for clerical duties including but, not limited to filing, labeling, retrieving and scanning medical records.
Responsibilities
- Distribute medical charts to the appropriate departments
- File all patients' medical records and information
- Complete clerical duties including answering phones and responding to emails.
- Retrieving patient charts
- Organizing charts according to the doctors schedules
- Filing returned charts
- Matching lab work, operative reports, and telephone messages with correct patient charts and delivering them to appropriate staff
Qualifications
- High school diploma or equivalent qualification
- Minimum 1 - 2 years’ experience in a similar role a plus but, not required.
- Proficient in MS Office
- Knowledge of EHR preferred, but not required.
- Outstanding communication and interpersonal abilities.
- Team-player, strong attention to detail with excellent organizational skills
- Must have the ability to remain calm and professional under pressure or stress.
- Have the ability to provide excellent customer service, communication, telephone and grammar skills.
- Must be able to walk and stand for eight hours and be and use a ladder to obtain files
- Must be able to type and write legibly
In Turn We Will Provide:
- Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability
- Company paid life insurance
- Paid holidays and generous paid time off
- Paid parking where applicable
- Team oriented working environment where you are heard and respected
- Clear career ladder opportunities
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