The Delta Global Sales team is hiring a Multinational Account Manager to join the LAX team! Delta Air Lines is the largest carrier at LAX and the most-preferred airline of Hollywood and the entertainment industry. In keeping with our commitment to excellence and focus on the LA Market, we've recently completed a full renovation of our airport facilities, featuring industry-leading premium lounge offerings. Together with our JV partner airlines, Delta is committed to continuing to deliver on the needs of our customers.
The Multinational Account Manager-LAX will manage a portfolio of accounts in the Southern California area and will report to the General Manager, Global Sales. The Multinational Account Manager (MNA Manager) is responsible for maximizing revenues and market share focusing on premium revenue with Delta's contracted customers.
Primary responsibilities include :
- Build, maintain, and manage relationships, contract negotiation, implementation, performance evaluation, and maintenance of agreements across key customer contacts.
- Prospect and develop new business opportunities within the assigned market.
- Serve as the matrix sales leader responsible for developing a high growth city sales strategy, monitoring and communicating performance updates, and leading sales efforts to maximize global revenues via collaboration with internal departments to drive Delta's success.
A key driver for market performance will be the collaboration across a variety of field sales teams and the coordination of sales tactics to drive premium revenue to Delta. The position's commercial objectives include achieving corporate goals at a portfolio and city level, growing SME revenue through local partnerships, improving market profitability, driving loyalty through SkyMiles and cobrand card sign-ups and engaging the community through local activations.
The MNA Manager is responsible for orchestrating team selling with internal sales departments including Sales Development, Revenue Management, Sales Operations, Market Development, Coastal Hub Performance & Planning, as well as U.S. based and international based DL, JV and SkyTeam partners.
Must reside in the Los Angeles market.
Pay range : $80500.00 - $218900.00 annually
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way :
Competitive salary, industry-leading profit sharing program, and performance incentives401(k) with generous company contributions up to 9%Paid time off including vacation, holidays, paid personal time, maternity and parental leaveComprehensive health benefits including medical, dental, vision, short / long term disability and life benefitsFamily care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stagesHolistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental healthDomestic and International space-available flight privileges for employees and eligible family membersCareer development programs to achieve your long-term career goalsWorld-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprintBusiness Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategiesRecognition rewards and awards through the platform Unstoppable TogetherAccess to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcareWhat you need to succeed (minimum qualifications)
Minimum of 4 years sales and account management experience is required.Demonstrated success in consultative account management and understanding of how to create and maintain profitable business relationships with assigned accounts and contacts.Candidate must have a demonstrated track record of having managed a successful sales portfolio which included contracts with global scopeStrong negotiation skills, planning / organizational skills and excellent communication and presentation skills (both oral and written) are required.Proven analytical skills and ability to produce action plans based on data and market intelligence.Demonstrated success with new business development, including creating partnerships.Must have a strong professional demeanor, be able to work under pressure, meet short deadlines, balance multiple and rapidly shifting priorities with little direct supervision.Must have strong public speaking skills including experience in making product presentations to decision makers and group forums.Must have proven leadership skills among sales personnel.Must have in-depth knowledge of internal platforms and Microsoft Office products.Must possess a current passport and have the ability and flexibility to travel and represent Delta at account meetings and industry functions both domestically and internationally.Must be able and willing to establish a virtual office.This position requires some night and weekend hours as well as moderate travel.Practices safety-conscious behaviors in all operational processes and procedures.Must be performing satisfactorily in current position.Consistently prioritizes safety and security of self, others, and personal data.Embraces diverse people, thinking, and styles.Possesses a high school diploma, GED, or high school equivalency.Is at least 18 years of age and has authorization to work in the United States.Qualified applications with an arrest or conviction record(s) will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Based on the position you are considered for, this may include a review for the following but not limited to criminal, employment, residential and motor vehicle record history, license or credential verification, drug testing, reference checks, or medical examinations and SIDA eligibility as defined in accordance with 49 CFR 1544.229.What will give you a competitive edge (preferred qualifications)
Bachelor's degree in business, marketing or related fields preferred.Working knowledge of the Los Angeles market and its major industries is strongly preferred.Current passenger sales experience strongly preferred.
Salary : $80,500 - $218,900
