What are the responsibilities and job description for the Ramp Agent (Customer Service Agent) - RDU position at Delta Air Lines, Inc.?
Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career!
Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.
Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include:
- Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions.
- Safeguard Cargo, baggage, and mail from damage, loss, and weather.
- Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
- Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination.
The starting pay is $16.55 per hour. Additional pay increases occur regularly through 10.5 years.
Salary : $17
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