What are the responsibilities and job description for the RPA Engineer position at Delta Air Lines Inc.?
Job Details
Delta Air Lines, Inc. has multiple openings for RPA Engineers in Atlanta, Georgia.
Key Responsibilities
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Competitive salary, industry-leading pro?t sharing program, and performance incentives
What you need to succeed (minimum qualifications)
Bachelor's degree in Computer Science or a related field and 5 years of experience in Robotic Process Automation. In the alternative, will accept a Master's degree in Computer Science or related field and 2 years of experience in Robotic Process Automation.
Must have work experience in:
What will give you a competitive edge (preferred qualifications)
Airline experience preferred.
Key Responsibilities
- Support operations of Blue Prism RPA Tool and support the application maintenance.
- Deliver the service for the IT service management processes, ensuring the smooth operation of the application.
- Investigate and resolve issues and conduct performance monitoring and configuration of software parameters.
- Maintain application support processes and check that all requests for support are dealt with according to agreed procedures.
- Apply application management software and tools to investigate issues, collect performance statistics, and create reports.
- Prioritize and diagnose incidents according to agreed procedures. Investigate causes of incidents and seek resolution.
- Escalate unresolved incidents.
- Facilitate recovery following resolution of incidents.
- Document and close resolved incidents according to agreed procedure.
- Initiate and monitors actions to investigate and resolve problems in systems, processes, and services.
- Determine problem fixes/remedies.
- Assist with the implementation of agreed remedies and preventative measures.
- Carry out agreed application maintenance tasks.
- Support "Go Live" after introduction of new solutions.
- Support the processing of service requests.
- 5% domestic and international travel required.
- Telecommuting permitted up to two days per week.
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Competitive salary, industry-leading pro?t sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life bene?ts
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
Bachelor's degree in Computer Science or a related field and 5 years of experience in Robotic Process Automation. In the alternative, will accept a Master's degree in Computer Science or related field and 2 years of experience in Robotic Process Automation.
Must have work experience in:
- 2 years with BluePrism Production Support and Developer;
- RPA solutions including Win Automation, Power Automate, or Uiflows, importing/exporting code from one environment to another, Windows clients, and Virtual machines;
- LDAP, SQL, Visual Basics, or Dot Net Basics;
- Supporting RPA-related infrastructure; and
- Design, development, and testing of automation workflows.
What will give you a competitive edge (preferred qualifications)
Airline experience preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
