What are the responsibilities and job description for the Ticket/Gate Agent (Customer Service Agent) - SDF position at Delta Air Lines, Inc.?
Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.
This position is an entry-level position. Our leaders provide mentorship to help advance your career!
Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.
Our agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:
- Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation.
- Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds.
- Operating loading bridges.
- Opening, closing, and securing aircraft doors.
- Escorting unaccompanied minors and disabled passengers throughout the airport.
The starting pay is $16.55 per hour. Additional pay increases occur regularly through 10.5 years.
Salary : $17
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