What are the responsibilities and job description for the Tower Agent - LGA position at Delta Air Lines, Inc.?
Thank you for inquiring about the opportunity to become a Tower Agent. As a Tower Agent, you will perform a variety of duties according to the functional work area assignment. However, in certain stations and under certain circumstances, personnel may be required to perform all functions.
Summary of responsibilities (not comprehensive of all tasks):
- Coordinates service activities and flight needs/changes with contracted service groups.
- Monitors aircraft and FAA frequencies and ensure proper data is transmitted to internal and public information display screens and personnel.
- Manages all flights assigned to a specific area, including delayed departure time assignments, coordinates service needs, and communicates current state of the flight to appropriate personnel.
- Monitors the inbound passenger/baggage connections, provides analysis and recommendations.
- Directs the necessary resources to accomplish required ground services.
- Practices safety-conscious behaviors in all operational processes and procedures.
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