What are the responsibilities and job description for the Crew Payroll and Admin, Product Owner position at Delta Air Lines?
Now is an exciting time to be part of Delta's Crew Resources Technology team as we enhance the frontline employee experience through new decision making and execution applications. This is an opportunity to bring new strategies and initiatives to life while retiring legacy technology. We are seeking a Product Owner to help define the strategy and provide technical expertise for all current and future Crew Resources technology. The Product Owner will work across Crew Resources, Flight Ops, In-Flight Service, and IT to ensure development requests are well understood across the enterprise, gain cross-divisional consensus on priorities, and ensure deliverables meet business needs. To do so, this individual will need to manage multiple projects at once, communicate effectively, build strong cross-divisional partnerships, understand how to write project requirements, and understand the crew member experience.
Summary of responsibilities (not comprehensive of all tasks) :
- The Crew Payroll and Admin Product Owner will be responsible for the support, development, enhancement, and modernization of the payroll and administration product suites
- Responsible for end-to-end product ownership duties including understanding the business problem, identifying stakeholder needs, and developing optimal solutions
- Will need to understand the business and technology vision and translate it into strategy and requirements so that products meet the business's needs
- Work with end users in Scheduling, Payroll, Admin Support, and HR to understand their needs and develop product enhancements that provide value
- Prepare internal communications that include ad hoc reports, executive summaries, and formal presentations to senior leaders
- Develop subject matter expertise for crew related data and systems that can be translated into optimal design and development
- Build and maintain an executable product roadmap that balances business value, funding, cross-initiative dependencies, and development complexity that guides current and future development
- Lead phases of project management, including requirements gathering, development prioritization, and implementation of strategies
- Prioritize product backlog, projects, and initiatives across multiple stakeholder groups so that IT is working on the right things across DBMS, OSS, SAP, IFS Nova, and Crew360
- Write functional user stories and acceptance criteria that enable a smooth handoff to development
- Participate in Agile ceremonies with development teams to provide direction and drive progress
- Model Delta's Rules of the Road and core values
- Practice safety-conscious behaviors in all operational processes and procedures
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way :
What you need to succeed (minimum qualifications)
What will give you a competitive edge (preferred qualifications)
