Manager, Front End Engineering

United States, Georgia, Atlanta

Information Technology

17-Jan-2025

Ref #: 27346

How you'll help us Keep Climbing (overview & key responsibilities)

Are you ready to operate at a global scale, join one of Fortune’s top 50 Most Admired Companies, and their Most Admired Airline, while making an impact on over 180 million annual Delta customers? We are creating an innovative, modern, elegant, responsive, and industry leading digital front end\UI for our global customers, and are looking for an experienced and passionate front end engineering manager to bring leadership, technical expertise, mentorship, and a focus on results to a distributed worldwide team of front end engineers.

The IT Manager is responsible for the team leadership, mentorship and coaching, ensuring on budget and on time delivery of critical capital and operational projects, and promoting and leading Delta’s technology leadership culture throughout their teams to deliver world class customer experiences. With prominent ownership of Delta.com, but also virginatlantic.com and other Delta digital properties, the IT Manager for Front End Engineering also owns the hiring and resource management of best in class team members to contribute towards mentorship of a scaled agile operating model that ensures high quality and high velocity deliveries. This role, reporting to the GM in Omnichannel, acts as a domain expert and will partner with peer level positions across the IT and business organization in order to build an industry best customer experience.

If you’re in Atlanta (or want to be!) and want to work in a fun and collaborative environment with one of the best brands in the world, join our team today!

This Is What You Will Be Doing

• Lead technical teams
• Strong leadership ability with a track record of developing people and achieving challenging objectives
• Is seen as a thought leader on technical issues, stays ahead of technical developments in field; knows what new technologies will help the business
• Leading team efforts, delegating tasks, following up on progress of the team and coaching junior and new team members
• Supervise/Manage all aspects (including coaching, providing direction, staffing, delivering reviews, setting aligned objectives, time reporting, etc.) of direct reports overall performance
• Ensure that any new projects allocated are professionally defined with particular emphasis on risk assessment, work break-down structure, scheduling, and resources
• Delivering with Quality and Speed
• Leading teams and hands on implementing front ends associated with the technical designs for product/project teams
• Determining feasibility, timing, and cost of front end solutions, interacting with business and product owners in order to define technical solutions for customer problems
• Production issue triage, management, and prevention as needed
• Technical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on delta.com
• Technical debt resolutions, prevention & code reviews
• Analysis and implementation of Performance/Stability/Reliability initiatives
• Drive customer experiences and design, with data
• Monitors metrics, problems, trends, etc, in order to determine solutions, required process changes, etc. that will make the function more efficient
• UI Design reviews for feasibility, accessibility and impact analysis
• Research & Development of POCs & innovative new ideas for customer interactions with Delta
• Communicate effectively
• Strong technical and non-technical communication skills. Participate and coach in a stand up and be able to interact with business partners and cross functional IT leadership
• Fosters open communication by encouraging the expression of ideas and opinions. Assures smooth flowing, timely transmission of critical information. Oral and written communication is well organized, clear, accurate, grammatically correct, and is adapted for the target audience. Listens to others. Seeks clarification and confirms shared understanding when communicating.
• Being Strategic and Innovative
• Sees around corners and down the roadmap; anticipate future consequences for immediate technical choices and keep up with industry trends; have a broad knowledge and perspective for the long term
• Driving the automation journey for the teams in order to empower capacity for innovation, and spearheading that innovation for customer outcomes
  
  

Benefits and Perks to Help You Keep Climbing

Benefits

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
  
  

What You Need To Succeed (minimum Qualifications)

• BS/BA, preferably in a technical or scientific field, with 6 or more years of experience in IT project based environment, or any equivalent combination of experience, education, and/or training.
• Agile and preferably scaled agile experience
• Advanced knowledge of Node and NPM, HTML5, JS and CSS
• Javascript framework familiarity :
• Angular 15
• Typescript
• Express JS
• jQuery
• UI testing, E2E testing
• Jasmine
• Karma
• Protractor
• PhantomJS
• Cypress
• Application bundlers
• Webpack
• (optional) SystemJS
• Task runners :
• Grunt, Gulp, etc
• CSS 3/Frameworks
• Bootstrap v3/v4
• Foundation CSS
• SaaS
• AWS
• Lambda
• API Gateway
• Dynamo DB
• Expertise with Continuous Integration and Delivery models
• Jenkins
• gitlab
• Error tracking libraries
• TrackJS
• UX experience, including with interactions with external design firms
• Figma
• Test Driven Development
• Quality forward development practices, with automation at forefront for continuous quality
• Performant sites focused on optimal time to interact for end consumers, and continuous focus on improvement of that
• Secure sites that adhere to best practices for information security
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  

What Will Give You a Competitive Edge (preferred Qualifications)

• Experience in the airline domain
  
  

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