Product Owner, Crew AI Strategy and Delivery

United States, Georgia, Atlanta

Crew Resources

04-Mar-2025

Ref #: 27454

How you'll help us Keep Climbing (overview & key responsibilities)

The Product Owner of Crew AI Strategy and Delivery will be responsible for developing and executing a strategy for how predictive tools should inform decision making in Crew Resources from an analytical and technical perspective. In this dynamic role, you'll collaborate with diverse squads across multiple business areas, gaining unparalleled cross-divisional visibility. By working with various teams and navigating complex challenges, you’ll become a well-rounded Product Owner with a deep understanding of how interconnected efforts drive business success. This is your chance to elevate both your strategic impact and your professional growth in a fast-paced, ever-evolving

environment.

We are seeking a highly adaptable, strategic, and detail-oriented Product Owner to act as a key driver of product execution and alignment with enterprise priorities. This role requires a dynamic individual who can be deployed to various areas of the business based on organizational needs, delivering value by translating high-level product strategy into actionable development steps. As a centralized product owner, you will collaborate with multiple squads across the organization, using agile best practices to ensure a consistent, data-driven approach to delivering product features. Additionally, you will foster upskilling opportunities across teams, elevating capabilities in areas that need development to support a culture of continuous improvement and innovation. The ideal candidate will not only have a strong grasp of agile methodologies but will also be skilled at navigating cross-functional relationships and handling shifting priorities in a fast-paced environment. This role is uniquely designed for a

visionary Product Owner who thrives on complexity and cross-functional challenges.

Responsibilities

Strategic Product Execution

• Partner with product leaders to translate high-level product strategy into executable backlogs, ensuring alignment with enterprise priorities and business objectives.
• Rapidly assess and understand key product features that will have a significant impact on the assigned squads.
• Work with various squads to craft clear and concise user stories with defined acceptance criteria.
• Manage the entire product lifecycle within the development teams, facilitating delivery through continuous feedback loops with stakeholders.
• Lead sprint demos and ensure the successful delivery of features that meet predefined business criteria.
• Ensure alignment between product vision and execution across different product squads, coordinating efforts with other Product Owners as necessary.
  
  

Cross-Squad Collaboration and Leadership

• Lead and actively participate in all squad ceremonies, including daily stand-ups, sprint planning, backlog refinement, and retrospectives.
• Facilitate backlog refinement meetings to ensure user stories are broken down into manageable, deliverable increments within each sprint.
• Act as the primary point of contact for integrating cross-squad efforts, ensuring coherent and consistent product development across teams.
• Foster a culture of continuous improvement by contributing to and facilitating Product Owner communities of practice, sharing knowledge and best practices across squads.
  
  

Stakeholder Engagement

• Serve as the bridge between stakeholders and development squads, ensuring that feedback is rapidly integrated and business objectives are consistently communicated and aligned.
• Engage regularly with stakeholders and Product Managers to provide insights on progress, aligning deliverables with the overarching enterprise strategy.
• Use a data-driven approach to validate decisions and provide evidence-based recommendations for new features and iterations.
  
  

Agile Methodology Advocacy

• Champion agile practices within the squads, ensuring that teams are following agile best practices to deliver high-quality features.
• Utilize agile management tools like Agility and Aha! to track product development progress and maintain data integrity.
• Promote a culture of flexibility and responsiveness, adapting the development process as priorities shift.
  
  

Benefits and Perks to Help You Keep Climbing

Benefits

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
  
  

What You Need To Succeed (minimum Qualifications)

• Proven experience as a Product Owner or in a similar role within a fast-paced, agile environment (4 years preferred).
• Expertise working in an agile organization
• Demonstrated ability to lead cross-functional teams and manage shifting priorities while delivering on business objectives.
• Strong stakeholder management skills, with the ability to translate complex technical concepts for non-technical audiences.
• Exceptional communication skills, both written and verbal, with a strong emphasis on clarity and influence.
• Proficiency with enterprise tool for Agile and Roadmapping (e.g., Agility, Aha!) and an ability to maintain data hygiene.
• Analytical and problem-solving skills, with experience leveraging data to drive decision-making and feature prioritization.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  
  

What Will Give You a Competitive Edge (preferred Qualifications)

• Degree in Business, Computer Science, Engineering, alignment to STEM discipline or equivalent experience
• Experience in large-scale enterprise-level ways of working and initiatives, with a focus on cross-squad coordination and integration.
• Familiarity with the airline industry
• Prior experience in customer and employee journey optimization and understanding of consumer behavior within digital spaces.
  
  

< Go back