Project Manager, Flight Operations

United States, Georgia, Atlanta

Crew Resources

03-Mar-2025

Ref #: 27534

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines is looking for a Project Manager – FOP BI&PA, to support the execution of the predictive analytics roadmap, contribute towards the Crew AI/ML solution architecture (models, designs, specs), and support the development of the Crew AI/ML technical roadmap. This Project Manager must have strong communication and collaboration skills, project leadership experience and

the ability to work in a fast-paced and dynamic environment in close collaboration with multiple stakeholders.

This position will be based in the Atlanta General Offices and report to the Manager - Business Architect. Furthermore, this role will be expected to work closely with Flight Operations, Crew Resources, Operations Decision Science, IT and AI/ML workstreams across the organization. Responsibilities

• Support Development of Business Processes and Technical Architecture: Ensuring products /solutions satisfying business requirements
• Conduct Requirement Gathering: Collaborate with stakeholders to gather and define business requirements.
• Contribute to Solution Design: Create detailed architectural diagrams and technical documentation to guide development.
• Resolving Technical Impediments: Engages in technical problem-solving to help product teams develop solutions; identifies and prevents unwanted technical debt and dependencies.
• Drive project progress: Support overall team success in achieving goals by developing and maintaining project plans.
• Stakeholder Engagement: Engage closely with Crew Resources planning, operational, and IT teams to ensure roadmap delivery and future state achievement.
• Collaboration: Work closely with the AI/ML Product Strategy team, Manager of Business Transformation and UX, and other relevant teams.
• Cross-Functional Interaction: Collaborate with Flight Operations, Crew Resources, ODS, IT, and AI/ML workstreams across the organization.
• Create and Deliver Presentations: For all ranges of departmental and corporate leadership, including Executive level presentations.
  
  

Benefits and Perks to Help You Keep Climbing

Benefits

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
  
  

What You Need To Succeed (minimum Qualifications)

• Must be open to feedback from, and prioritize the needs of, a diverse set of stakeholders
• Must demonstrate the ability to build relationships and communicate with all levels in the organization
• Exhibits curiosity, learns quickly, and thinks creatively to help identify solutions
• Ability to manage multiple projects, stakeholders, and workstreams at once
• Proven track record of successfully working in a cross-departmental team environment
• Applies a customer first approach and mindset to problem solving
• Must be performing satisfactorily in current position
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  
  

What Will Give You a Competitive Edge (preferred Qualifications)

• In depth knowledge of the Delta pilot contract and Crew Resources processes
• Deep understanding of the current IT and technology landscape
• Strong presentation skills, including drafting and delivering key communications
• Business case development and project launch capabilities
• Data querying and analysis (e.g. SQL, Python)
  
  

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