What are the responsibilities and job description for the Specialist, New Product Introduction position at Delta Airlines?
UNITED STATES, GEORGIA, ATLANTA
ON-BOARD SERVICES
04-APR-2025
REF #: 27980
HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)
This position is responsible for supporting product launches in the Onboard Service (OBS) department. As part of the Material & Logistics (M&L) team, this role will oversee the strategy regarding forecasting, purchasing, warehousing and distributing the many products used to serve customers on board. The role focuses on project management when a product is introduced or replaced, as well as assistance with data analysis surrounding order quantities, product consumption, and seasonality.
Overview & Key Responsibilities:
- Work with OBS Product Team (and other DL teams as needed) to understand upcoming changes to onboard products and establish a launch strategy for the Logistics Team
- Launch strategy includes: establishing timeline for production, calculating volumes needed to launch, coordinating with planning team for placing orders, tracking inventory, tracking orders to the warehouse, etc
- Partner across the material logistics teams to ensure timelines are met by the various teams involved in the launch and that all systems are aligned
- Support analytical projects related to launches as needed, providing supply chain & product teams with insightful data
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
- Minimum of three years of experience with project management and analytical projects
- Must have a solid understanding of operational concepts
- Must possess strong technical, project management, mathematical, organization, decision-making and administrative skills
- Requires the ability to analyze and convert large amounts of data into meaningful, useful results, while recognizing and highlighting key issues that merit further discussion with leadership
- The individual must have the ability to quickly learn potentially unfamiliar topics, manage priorities to ensure project deadlines are met, and establish and maintain relationships with peers within Delta and vendors
- Requires the ability to be detailed oriented and execution focused
- Be capable of handling multiple projects simultaneously.
- Must able to self-prioritize work in dynamic environment with minimal supervision.
- Strong oral and written communication skills required
- Must be proficient in use of MS Office products (e.g., Excel, PowerPoint, Teams)
- Must perform with a high level of accuracy
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
- Bachelor's Degree in Engineering, Business, Statistics, Information Systems, Operations Research or other related analytical field
- Experience in logistics or inventory management
- Advanced Excel knowledge or data visualization tools such as Tableau
- SAP/SQL/SAS/Hyperion knowledge and PMP is not a requirement but is a plus
- Airline experience, familiar with Delta onboard services
