What are the responsibilities and job description for the Front Desk Agent- Delta Hotels Helena position at Delta by Marriott Hotel?
Come join the highest quality Hotel and learn from the best! DELTA HOTELS BY MARRIOTT is looking for a full time Front Desk Agent. We are looking for someone who is friendly, courteous, timely and provides that hospitality spirit!
This position ensures guest satisfaction and revenue optimization through check-in, check-out and the coordination of hotel services. Hours can vary, most likely include weekends and holidays.
ESSENTIAL JOB FUNCTIONS :
- Executes prompt, courteous and accurate guest check-in and check-out.
- Addresses questions or concerns pertaining to hotel rooms and rates.
- Maintains room security by providing effective key control.
- Answers telephones and responds appropriately to requests.
- Responds to guest reservation requests.
- Communicates with other departments to ensure proper handling of guests and groups.
- Follows room inventory and monetary controls.
- Handles cash, makes change and balances an assigned house bank. Counts cash and other methods of payment at the end of the shift to verify and balance the house bank.
- Handles any quest compliments or complaints and takes action deemed necessary.
- Assists other associates where needed.
HOURS AND ATTENDANCE :
PHYSICAL AND MENTAL DEMANDS :
BENEFITS
Delta Hotel offers excellent Medical, Dental, and Vision benefits after 60 days. Also includes sick leave and paid time off after 1 year. Delta Hotel also offers complimentary employee meals created by our excellent kitchen staff!
Plenty of opportunities to grow and advance in your field and other departments in the hotel. Apply now to join the Delta Hotel Team!
Salary : $15 - $18