Network Engineer

Position Network Engineer

Job Code-5506

req5310

Delta Community Credit Union Administrative Office - Riverwood 200

Full Time

Job Description Create your success story at Delta Community Credit Union - where opportunity meets purpose. Through our commitment to excellence, Delta Community has received numerous industry awards and earned the trust and loyalty of our employees, members and the metro Atlanta community. We value talent, encourage growth and keep community at the heart of everything we do. That's why we're one of Atlanta's Best Places to Work! Whether you're starting your professional journey or navigating the next step in your career, we invite you to join the Delta Community Credit Union team.

The Network Engineer will ensure the security, performance, availability and scalability of the organizations voice and data network. Responsibilities include the design, installation, monitoring, maintenance, and support of LAN, WAN, WLAN, VLAN and VoIP related infrastructure and configurations. The Network Engineer provides high-level technical support for voice and data network systems, creates and maintains network documentation, maintains hardware and software standards, network redundancy and high availability, applicable disaster recovery and business continuity plans, security operations and works projects as needed in order to upgrade to new and / or improved communication equipment and procedures. Must be well versed with the advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems. This position is responsible for QoS and VLAN configurations and designs. This position requires excellent problem management and customer service skills.

The Network Engineer will be responsible for managing and reporting on day-to-day tasks associated with the deployment and installation of the monitoring and asset management systems. They will review the development of policy and procedures for maintaining the monitoring and asset management systems. This position will be responsible for coordinating and leading in the design, testing, evaluation, implementation, and support for multiple complex platforms of large size and complexity (hardware, operating systems, software, and systems tools). They will utilize tools focused on configuration management, deployment, and automation. They must understand how data flows through business system and have the ability to understand business applications and how they interact with the system infrastructure including knowledge of storage and security. The Network Engineer leads in providing consultation and direct technical support in life cycle planning, problem management, integration, and systems programming.

Essential Functions :

• Ensure the security, performance, availability and scalability of the organizations voice and data network
• Design, install, monitor, maintain and support LAN, WAN, WLAN, VLAN and VoIP related infrastructure and configurations
• Provide high-level technical support for voice and data network systems
• Create and maintain network documentation
• Maintain hardware and software standards, network redundancy and high availability, applicable disaster recovery and business continuity plans
• Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
• Participate in projects to enhance and improve communication and network equipment and procedures
• Must be well versed with the advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices and network management systems
• Manage QoS and VLAN configurations and designs
• Keep abreast of industry and technology trends
• Implement changes to voice and network devices with minimal impact to the business by following internal and industry standards and procedures
• Coordinate activities with internal and external (vendor) stakeholders and service providers
• Understand technical / business requirements gathered from internal stakeholders
• Work closely with other stakeholders to configure network and voice devices in support of products and initiatives
• Provide on-site and on-call 7x24x365 support, as needed, within the Network Engineering team
• Implement complex hardware and firmware releases, upgrades, and changes into voice and network environments
• Exhibit excellent problem management and customer service skills
• Exhibit professional verbal and written communication skills; provide superior customer service at every level of the credit union

Other

or restrict the tasks that may be assigned.

Position may offer work from home opportunities, pending specific performance and departmental needs.

Job Qualifications Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Required Minimum Qualifications :

Preferred Qualifications :

Employee benefits include :