Office Manager

Delta Mission and Values

Delta’s Mission: To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.

Values: Customer Focus, Performance Excellence, Learning and  Growth

Position Summary

Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency. 

Advances Delta’s mission and values.                                      Reports to: Regional Director of Community Living

Principal Duties and Responsibilities

• Support company day-to-day operations and processes.
• Collaborate with management to develop and implement office policies and procedures.
• Ensure security, integrity, and confidentiality of office data.
• Manage office staff, selecting, assigning, supporting, motivating and evaluating employee(s) with ongoing positive supervision.
• Maintain office services by determining supply needs and proactively placing orders.
• Complete and submit purchase requisitions as needed and in a timely manner.
• Distribute payroll, petty cash, employee expense checks and other payments as needed.
• Maintain various calendars, logs and records of various administrative activities and processes.
• Serve as point person for mailing, shipping, supplies, equipment and errands.
• Plan in-house or off-site activities such as conferences and celebrations.
• Answer telephone, refer callers to appropriate company personnel, take messages as needed, and provide preliminary answers to telephone inquiries.
• Greet and assist visiting staff and guests; provide general support as needed.
• Prepare and distribute monthly company newsletter and other communications as requested.
• Coordinate the maintenance and monitoring of usage of company office equipment and property.
• Ensure the maintenance of order and overall appearance of common areas.  
• Prepare reports and transcribe documents as needed.
• Coordinate schedules, appointments, and bookings
• Maintain a safe, secure, and pleasant work environment.
• Promote and demonstrate ethical and professional conduct at all times
• Participate in and promote continuous quality improvement projects and ongoing performance measures.
• Promote and follow Delta’s Risk Management Program for the health and safety of individuals and employees.
• Cooperate with company and regulatory agency personnel during any inspection or investigation.
• Perform other duties as assigned.

Requirements

• Ability to form collaborative working relationships with diverse populations, including working with individuals of diverse cultures, ethnicities, gender, age, sexual orientation, socioeconomic status, religion, education background, etc.
• Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds.
• Demonstrated commitment to diversity, equity and inclusion
• Aptitude for balancing multiple priorities with strong organization, time management and prioritization skills.
• Ability to self-direct, self-pace, multi-task and function well under the pressure of deadlines and conflicting priorities.
• Ability work effectively with people, facilitating their growth and development.
• Ability to use acquired knowledge of supervisory and administrative principals and methods.
• Ability to read, write and speak English and communicate effectively with all constituencies of a

diverse community; perform arithmetical calculations.

• Ability to use telephone, voice mail, copier, facsimile machine, calculator, computer and other office equipment.
• Fully proficient in Microsoft Office, software used in social services applications and the ability to learn new and emerging technologies.
• Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures.
• The ability to frequently exert up to fifty (50) pounds of force (lifting).