What are the responsibilities and job description for the Membership Specialist - Sales position at Delta Defense?
Retention and Support Role
We are looking for a skilled and friendly Membership Specialist - Sales to join our team at Delta Defense. In this role, you will be responsible for addressing member concerns, demonstrating the true value and benefits of our USCCA membership, and fostering member retention while addressing any additional needs they might have.
This is an excellent opportunity for someone who enjoys working with people, has a strong work ethic, and is passionate about the 2nd Amendment. You will be part of a high-energy team that's all about making a difference and helping our members avoid danger, save lives, and keep their loved ones safe.
Key Responsibilities:
- Develop and implement customer retention strategies to increase loyalty and retain business
- Prevent cancellation of services by offering alternative solutions during inbound calls
- Deepen member relationships through needs assessment
- Ensure consistent follow-up with members as needed
