What are the responsibilities and job description for the National Network Representative position at Delta Dental of Michigan?
Job Summary:
To recruit and retain participating dentists for various Delta Dental government programs.
Primary Job Responsibilities:
Minimum Requirements:
Position requires an associate's degree, technical, vocational, or business school with coursework in public relations, communications, dental assisting, or dental hygiene and two years of related work experience in customer service, sales, or recruiting as well as one year work experience in chair side assisting. Will accept any suitable combination of education, training, or experience.
Position requires advanced knowledge of claims adjudication, dental terminology, dental procedures and dental insurance products; advanced presentation skills; effective verbal and written communication skills; experience working with word processing and spreadsheet software, ability to resolve complex problems and use independent judgment.
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
To recruit and retain participating dentists for various Delta Dental government programs.
Primary Job Responsibilities:
- Recruits and retains dentists in Delta Dental government networks and logs all
- Visits participating and non-participating dentists to ensure understanding of the company’s programs and procedures in order to resolve claims processing problems.
- Obtains competitor information and requests and analyzes data/system reports to support recruitment efforts and determine recruitment needs.
- Represents the company by attending regional and national dental meetings/trade shows, student clinics at universities, and community functions to foster relationships with the dental community.
- Assists in the development of and conducts presentations such as dental office seminars to the regional dental communities and creates and conducts presentations for dental schools, community colleges, local dental society meetings, DDPA seminars, and board meetings.
- Keeps abreast of all company products to communicate changes and new product development to the dental communities, and helps promote new programs to increase the level of participation and to benefit existing participating dentists.
- Works with dental offices on performance to ensure program goals are attained.
Minimum Requirements:
Position requires an associate's degree, technical, vocational, or business school with coursework in public relations, communications, dental assisting, or dental hygiene and two years of related work experience in customer service, sales, or recruiting as well as one year work experience in chair side assisting. Will accept any suitable combination of education, training, or experience.
Position requires advanced knowledge of claims adjudication, dental terminology, dental procedures and dental insurance products; advanced presentation skills; effective verbal and written communication skills; experience working with word processing and spreadsheet software, ability to resolve complex problems and use independent judgment.
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
