Marketing Intern

Are you looking for an exciting summer opportunity to gain valuable skills and make a meaningful impact across Washington state's communities? Support Delta Dental of Washington as a Marketing intern to gain hands-on experience in Customer Experience. You'll contribute to real projects like how best to communicate complex benefit related information, helping members better understand their benefits to access care. While developing key professional skills in a dynamic, collaborative environment.

Support Washington Dental Service as a Marketing Intern to gain hands-on experience, learning the fundamentals of how data driven insights lead to influencing informed changes to enhance the member experience. While contributing to real projects and developing professional skills in a dynamic, collaborative environment.

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza, are committed to improving oral and overall health across Washington state and beyond. Guided by our vision, we succeed through our deep commitment to our shared OneTeam Values: accountability, courage, curiosity, inclusion, and integrity. Our Values are at the center of the work we do and how we interact with one another.

This non-exempt internship pays an hourly rate of $28.00 and is full-time (40 hours per week). Interns are expected to work during our standard business hours, which are from 8 AM to 5 PM, Monday through Friday. Interns are typically required to work onsite at our Seattle office every Tuesday, with the option for remote work on other days based on departmental needs.

We offer interns highly competitive medical, dental, and vision plans, along with a generous 401(k) plan, wellness dollars, and transportation reimbursement for commuting to the office. Interns also receive paid holidays, paid time off, and sick time throughout their internship.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Engage with internal stakeholders to analyze existing data and identify specific keywords that members find challenging when understanding their benefits.
• Develop insights to inform changes related to the user/member experience.
• Conduct research and analysis by taking a customer-first approach. Baseline key insurance terms, understand legal/regulatory requirements, and develop a proposal leveraging user research insights to address keywords that members find confusing.
• Understanding customer needs indicated by data. Participate in team meetings and contribute ideas to improve processes or projects.
• Support the team by presenting and developing creative presentations with a focus on storytelling, and visual communication.
  
  
  

Skills You Will Gain During The Internship

• Practical experience in qualitative and quantitative research from creating research plans, drafting questionnaires and discussion guides, programming surveys and analyzing results. (Learning the entire research spectrum).
• Use of personas to promote empathy and aid in storytelling.
• User based research to understand and implement changes that positively impact the user’s experience.
• Engaging with key stakeholders to understand the users needs and deliver effective presentations to summarize key insights and suggested actions.
• Building meaningful connections with colleagues, mentors, and other professionals.
• Engaging in workshops, training sessions, and other learning initiatives to support career development.
• Applying academic knowledge to address real-world workplace challenges and deliver results.
  
  
  

Experience, Skills, and Education Needed for Success in the Internship Position: The following requirements represent the knowledge, skills, and abilities necessary to successfully perform the essential functions of this internship.

• Currently pursuing an associates, bachelors, or master’s degree in Business Administration, Analytics or Marketing.
• Strong analytical and research skills, with the ability to analyze complex data sets and drive actionable insights.
• Proficiency in Microsoft Office Suite, particularly Excel for data handling and PowerPoint for reporting and presentations
• Experience with SQL, with the ability to write basic queries to support data analysis (preferred)
• Possess excellent communication and organizational skills and be able to manage and complete work according to set timelines
• Quick learner, especially as it relates to testing and adopting new technologies.
• Displays a high level of accountability by effectively managing tasks independently, meeting goals, and delivering high-quality work while staying dedicated to team objectives.
• Ability to collect relevant information, assess data, and make thoughtful contributions to projects or problem-solving activities.
• Enthusiastic about collaborating with diverse teams, contributing to an inclusive environment, and seeking opportunities for growth and improvement within the internship and organization.
• Strong interpersonal skills, with the ability to build relationships across teams.
• Capable of working both independently and collaboratively in team settings.
  
  
  

Accessibility and Accommodations for Interns: We are committed to creating an inclusive and accessible environment for all interns. If you require any accommodations during the interview process or throughout your internship, please let our Recruiting team know.

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.