What are the responsibilities and job description for the Senior Account Manager position at Delta Dental Plans Association?

Job Description

Are you someone who thrives on steering high-profile accounts toward long-term success? We're seeking a Senior National Accounts Manager with a knack for strategic thinking and a talent for building lasting partnerships.

Responsibilities

Revenue Growth : Drive revenue growth through thoughtful upsells and retention strategies, focusing on financial gains at renewal
Portfolio Management : Proactively manage a portfolio of large, high-value, complex national accounts, balancing client needs with business goals
Renewal Strategy : Design renewal strategies and rate recommendations based on financial analysis, aiming for solutions that benefit all parties
Pipeline Oversight : Forecast revenue growth opportunities over a 3-5-year period, identifying and capitalizing on potential avenues for success
Analytical Skills : Lead deal tactics using comprehensive market knowledge, collaborating with cross-functional peers to drive results
Partnership Building : Foster impactful partnerships with clients and brokers, enhancing outcomes through effective communication and collaboration
Customer Advocacy : Serve as the primary point of contact, ensuring exceptional customer experiences by resolving concerns and facilitating solutions
Team Leadership : Serve as a mentor and / or peer coach and lead cross functional teams on select projects and workstreams

Qualifications

4 years of experience in employee benefits with a bachelor's degree. Experience in lieu of degree will be considered

Sophisticated business math and complex analytical skills with the ability to position financial outcomes that contribute to revenue goals across assigned portfolio

Excellent consultative selling and negotiation skills with the ability to influence decision makers associated with high-value, complex customers

Strong time management skills and experience with simultaneously managing overlapping projects under tight deadlines

Ability to meet specific deliverables within an environment of tight deadlines and considerable pressure

Capable of frequently working independently, demonstrated resourcefulness and requiring little guidance

Outstanding communication skills, both written and verbal with special emphasis in formal business presentations

Ability to effectively communicate with others, of all levels in the organization, in a collaborative environment

Advanced problem-solving skills with ability to work cross-functionally to resolve complex issues and generate results

Outstanding attention to detail and strong organizational skills

35% travel including overnight. Use of personal car and ability to sustain expenses until reimbursed

Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) and CRM (Salesforce)

Reside in Northern California in one of the following cities or their surrounding areas : San Francisco, Oakland, Rancho Cordova, Sacramento

Ability to travel by car and air. Must have a valid driver's license and the ability to successfully complete a motor vehicle record check. The person in this role will need to purchase and maintain a $250,000 / $500,000 collision damage liability insurance policy for the vehicle which they will receive the company allowance

Licenses :

Active CA State life and health producer license or ability to obtain this license within 90 days of employment is required; must maintain license through completing continuing education requirements

Active Driver License, valid and in-state

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 20. $71,400 - $149,500

About Us

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes :

Competitive base and incentive pay

401(k) with robust matching and non-matching contributions

Rich medical & pharmacy benefits

100% employer-paid dental and vision benefits

Holistic wellbeing program with deep financial incentives

Generous paid time off plus 12 paid holidays and your birthday off

Culture of growth and learning : career development; tuition reimbursement; recognition program

Family support : adoption assistance, fertility treatment, child, elder & pet care assistance

Social responsibility and volunteer opportunities

Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including, but not limited to, fair chance and anti-discrimination ordinances. At Delta Dental, we maintain a strict stance on theft, fraud, and violent crimes. For positions involving driving, we enforce heightened standards regarding driving records. Each individual criminal background check is evaluated on its merits, taking into account the time elapsed since the conviction, evidence of personal development and rehabilitation, and any potential risk posed to our business operations, employees, customers, or vendors.

Important Work Authorization Information

Please note, Delta Dental will not sponsor applicants for work visas for this position.

LI-Remote

About the Team

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

Delta Dental includes : Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

If You Are A Current Employee Click Here To Apply

Salary : $71,400 - $149,500

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