What are the responsibilities and job description for the Inside sales position at Delta Electronics Americas?
Job Description
Qualifications:
- Ability to work effectively under pressure and meet challenging objectives.
- Positive attitude with a strong sense of accountability and ownership.
- Excellent problem-solving skills and attention to detail for coordinating and following up on requests.
- Demonstrated ability to manage multiple tasks with shifting priorities and tight deadlines in fast-paced environments.
- Strong written and oral communication skills to understand customer and internal stakeholder needs.
A team player with the ability to self-manage and be flexible with various tasks.
Duties/Responsibilities
Support account managers/sales teams to achieve performance targets by providing efficient and comprehensive services.
Assist account managers/sales teams in handling inquiries, orders, issues, shipments, tracking, and general follow-ups.
Collaborate cross-functionally with manufacturing and management teams to resolve issues promptly as needed.
Proactively interface with customers and serve as the primary point of contact as required.
Coordinate sales-related activities and maintain/monitor accurate data with efficiency.
Prepare sales operation reports and presentation materials as requested.
Support sales administrative functions.
Exercise creative thinking and apply experiences to improve processes as needed.
Requirements
Skills:
- Proficient in Microsoft Office applications, SAP, and/or other CRM software.
- Experience in B2B, tech industries preferred.
- Previous 2 years of experience supporting sales management preferred.
- Bachelor's degree preferred.
