Business Travel Sales Manager

Hotel Overview

The Delta Hotels by Marriott at the Reed Conference Center is a beautiful, contemporary 149 room Full-Service hotel with 30k square feet of meeting space that has been renovated and revitalized in 2022. The hotel is under new management and proudly managed by DePalma Hotels & Resorts.

The hotel is designed for the modern traveler in a relaxing haven near the area's most compelling attractions. We are only steps away from the Reed Conference Center boasting 30k square feet of event facilities and outdoor meeting venues amid beautifully landscaped grounds. We are only minutes away from great dining, entertainment and professional sports in Bricktown, Oklahoma City. We are close to the following area attractions:

• Downtown Oklahoma City
• Tinker AFB
• Bricktown Entertainment District
• Chesapeake Energy Arena
• Will Rogers World Airport
• Paycom Center
• Chocktaw Casino

Visit our hotel website at https://www.marriott.com/en-us/hotels/okcdm-delta-hotels-midwest-city-at-the-reed-conference-center/overview/

Job Summary

We are seeking a dynamic market-savvy Hotel Business Travel (BT) Group Sales Manager to join our amazing team and develop an extensive ongoing pipeline of upper-tier group contracts or ongoing utilization of key Corporate BT accounts. Knowledge of CRM systems, lead sources, meeting packages & hotel sales contracts is required.

Join our exceptional team at a competitive pay rate (45-55k/Yr DOE) plus up to 50% of base pay incentive plan paid through quarterly and annual incentives plus benefits (401k, PTO, Vacation, Holiday and Health Insurance) for Full-Time associates.

Marriott CI/TY Experience Preferred

At least 4 years of progressive experience in a hotel sales environment is strongly preferred. Other prior B2B sales experience is a plus. Must be proficient in Windows, Company approved spreadsheets and word processing. Must be able to type a minimum of 50wpm. Position requires a flexible schedule to include evenings and weekends as required for client entertainment. Occasional travel is also required.

Essential Duties & Responsibilities

• Assists the Director of Sales and General Manager to ensure that sales activities meet or exceed budgeted revenue for the hotel overall and for identified areas or personal responsibility.
• Dedicates approximately eighty percent (80%) of work time to customer contact sales solicitation.
• Sets goals and formulates action plans for soliciting and maintaining business based on the targeted market segments focusing on key result areas as defined in the hotel business plan.
• Develops and implements sales and marketing strategies for new and existing accounts that will result in meeting and/or exceeding budgeted revenue and GOP goals.
• Maximizes individual productivity and results by planning and structuring time for sales activities based on business needs and trends.
• Generates new business through telemarketing, networking and cold calling.
• Travels approximately 75% of work time (generally within local area) although sales activities may require occasional overnight travel.
• Makes outside sales calls by scheduling weekly site inspections or off-site appointments to introduce hotel services to new accounts and to maintain and increase business to existing accounts to include entertainment both on and off hotel property during client accessible periods (breakfast, lunch or dinner).
• Contacts individuals, civic groups and executives or organizations to explain services and facilities offered by the hotel and to solicit their business.
• Identifies new business by consulting publications and internet searches to learn about events (conventions, conferences, training seminars, social gatherings and other functions).
• Actively participates and communicates with diverse community groups and organizations as a representative of the hotel in order to develop positive relationships with community representatives and networking opportunities that will result in business leads from these groups.
• Maximizes business opportunities with existing accounts by building and maintaining good client relationships and following up with representatives of existing accounts on an ongoing basis to determine their needs for hotel services.
• Evaluates competition to identify potential points of competitive advantage and disadvantage.
• Prepares promotional correspondence with travel bureaus, business, and social groups.
• Develops and maintains standard account management systems for prospects, new accounts, existing accounts; develops and maintains client files.
• Enforces the sales department and Company policies and procedures in accordance with DePalma Hotels Sales and Marketing SOP Manual.
• May perform “liaison” function with other hotel-level departments to facilitate services agreed upon by the sales office and clients.
• May coordinate sales related activities with other departments to increase internal staff awareness of the customers’ needs and to offer new and improved services to customers.
• May attend Staff Meetings and Revenue Management Meetings during non-key selling hours.
• As required of all hotel associates, assist any customer or potential customer in a prompt, courteous, friendly and helpful manner at all times.
• Performs any other job-related duties as assigned.

Education and/or Experience

• College degree and/or 5 years of equivalent industry experience in Sales or equivalent.
• Working knowledge of Sales Pro, Opera and Fosse is a plus but not required.
• Complete understanding of pricing and yielding policies, sales, and marketing promotions and sales SOP’s preferred.
• Must be able to convey information and ideas clearly
• Must have excellent written and verbal communication skills
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be available and able to work a flexible schedule including nights, weekends and holidays as occasionally needed based on business demand and client needs

Apply Today

To become part of our exceptional team, interested candidates may apply by sending a resume online for consideration or come visit us and fill out an application Monday through Friday 10am to 5pm at:

Delta Hotels by Marriott at Reed Conference Center - Midwest City

5750 Will Rogers Rd

Midwest City, OK 73110

About DePalma Hotels & Resorts

DePalma Hotels & Resorts specializes in renowned hospitality management for independent hotel owners, portfolio investment groups and national financial institutions. We have demonstrated lasting success as a national hotel management company for over 30 years through unique strategies developed and refined by an exceptional industry-leading team of talented hospitality professionals. In fact, we are one of the longest serving management companies in the United States. You simply can't find that type of hotel management expertise anywhere else.

Hospitality is our Passion

Hospitality management is much more than just a job to us. It is a passion and a calling for those who want to create positive experiences and memories for others. It is about being the one that will go that extra mile that turns a good experience into a great experience. Of course, you never do this alone and you will have the opportunity to work with a great team in an inspirational and fun working environment. There are very few careers more rewarding than one that allows you to make everyone who walks through your doors feel valued and appreciated.

Join Our Team!

If you are passionate about hospitality and looking for a rewarding long-term career with unlimited potential for personal and professional development, then look no further and apply to one of our open positions

For more information about DePalma Hotels & Resorts, please visit our website at www.depalmahotels.com

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Schedule:

• Monday to Friday

Experience:

• Sales: 1 year (Preferred)
• Sales management: 1 year (Preferred)
• Hotel: 1 year (Preferred)
• Hotel management: 1 year (Preferred)
• Marriott: 1 year (Preferred)
• CI/TY: 1 year (Preferred)
• CRM software: 1 year (Preferred)

Work Location: In person

Salary : $45,000 - $55,000