Assistant General Manager/Director of Operations

Hotel Overview

The Delta Hotels by Marriott - Somerset is a modern, upscale 298 room full service hotel with 15k square feet of meeting space and multiple food and beverage outlets managed by DePalma Hotels & Resorts. The hotel is easily accessible directly off I-287 in central New Jersey and within minutes of the Rutgers University campus. The hotel offers exceptional accommodations, guest focused amenities, multiple dining options, prestigious events, and a quiet suburban location. Join our engaging team as we build the best hospitality reputation in the region. High energy, creative, and passionate-for-success individuals are encouraged to join our team.

The Delta Hotels by Marriott - Somerset won the Marriott Hotel Opening of the Year in 2022.

Visit our hotel website at www.marriott.com/ewrds

DePalma Hotels & Resorts website is at depalmahotels.com

Job Summary

We are seeking an experienced hotel Assistant General Manager/Director of Operations with a strong background in the Rooms department and Food & Beverage at a large full-service hotel to join our exceptional team at a competitive pay rate including benefits (Incentives, PTO, Vacation, Holiday and Health Insurance). The Assistant General Manager/Operations Director manages the hotel to ensure efficient and profitable operation by performing the following duties personally or through department supervisors. The position offers a path to General Manager for a focused hospitality Rooms or Food & Beverage Director seeking the next step. Oversees and directs all Operational areas of the hotel under the direction of the Managing Director. Is directly responsible for the Operating Team performance in areas of Financial Goals, Brand Integrity, Online Reputation, and Associate Satisfaction. Prior Hotel Opening experience is a plus. Requires a minimum of 5 years in hotel department head level management positions with upscale full-service hotels.

Essential Functions

• Participates in Operating and capital Expenditure budgeting
• Oversee general operation of the hotel when GM is not present
• Set the tone and example of guest service and guest satisfaction for all colleagues
• Has specific responsibility for overseeing the Front Office. Checks the daily duties.
• Has direct responsibilities of hiring and training the Front Office
• Has specific responsibility for maintaining and updating travel publications
• Does daily check of the previous day’s work, i.e. posting deposits, cashiers reports, and petty cash receipts, when with a FD Supervisor and/or FD Manager is not available.
• Oversee performance of POS software and updates
• Acts as liaison with the Corporate Office concerning personnel, payroll and insurance issues.
• Handles guest insurance claims in reporting them to the Corporate Office on a timely basis.
• Has overall responsibility for all accounting and computer procedures at the Front Desk.
• Checks, approves and codes invoices and follows guidelines as per accounting procedures.
• Maintain and oversee purchase of office supplies and hotel materials.
• Oversee liquor inventories.
• Serves on Safety Committee. Train Front Office personnel in safety procedures.
• Meets with the Housekeeping Manager to discuss issues and concerns involving guest rooms.
• Meets weekly with the GM to discuss projects, progress, and problems.
• Actively participates in the management of all other departments in the hotel.
• Manages individual department supervisors that are responsible for the daily operations and profitability of the hotel.
• Is responsible for the overall direction, coordination and evaluation of all departments.
• Carries out supervisory responsibilities in accordance with the company’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training colleagues, planning, assigning and directing work, appraising performance, rewarding and disciplining colleagues, addressing complaints and resolving problems.
• Achieving the food sales, beverage sales, labor cost and profitability budgeted.
• Timely analysis of Food & Beverage prices in relation to the competition.
• Participation and input towards F&B sales and marketing activities.
• Preparation of sales promotions and marketing materials
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Job Requirements

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Minimum of 5 years experience as a focused service GM OR 5 years in Senior Rooms Department Management role in a full-service hotel
• Mariott, Hilton or Hyatt experience preferred
• Must have valid driver’s license.

Apply Today

To become part of our exceptional team, interested candidates may apply by sending a confidential resume online for consideration. Professional references and background verification will be required.

About DePalma Hotels & Resorts

DePalma Hotels & Resorts specializes in renowned hospitality management for independent hotel owners, portfolio investment groups and national financial institutions. We have demonstrated lasting success as a national hotel management company for over 30 years through unique strategies developed and refined by an exceptional industry-leading team of talented hospitality professionals. In fact, we are one of the longest serving management companies in the United States. You simply can't find that type of hotel management expertise anywhere else.

Hospitality is our Passion

Hospitality management is much more than just a job to us. It is a passion and a calling for those who want to create positive experiences and memories for others. It is about being the one that will go that extra mile that turns a good experience into a great experience. Of course, you never do this alone and you will have the opportunity to work with a great team in an inspirational and fun working environment. There are very few careers more rewarding than one that allows you to make everyone who walks through your doors feel valued and appreciated.

Join Our Team!

If you are passionate about hospitality and looking for a rewarding long-term career with unlimited potential for personal and professional development, then look no further and apply to one of our open positions

For more information about DePalma Hotels & Resorts, please visit our website at www.depalmahotels.com

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Experience:

• Hospitality management: 1 year (Preferred)
• Assistant manager: 1 year (Preferred)
• Hotel: 1 year (Preferred)
• Hospitality: 1 year (Preferred)
• Marriott: 1 year (Preferred)
• Hotel management: 1 year (Preferred)

Work Location: In person

Salary : $75,000 - $80,000