What are the responsibilities and job description for the Sales and Business Development position at Delta Industrial Services Inc?
Job Description
Sales & Business Development Representative
2/02/2025
Position Type/Hours:
Full-time position, in-office position. Office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. CST.
Position Purpose:
The Sales & Business Development Representative is responsible for driving business growth by fostering relationships with both current and prospective customers. Using a combination of technical expertise and organizational resources, the Business Development Representative influences customers during their decision-making and design processes, ensuring a high level of satisfaction and alignment with their business needs. This position focuses on identifying opportunities for expansion, building new client relationships, and nurturing existing ones to support continued company success.
Essential Functions:
- Customer Engagement & Relationship Building:
- Build and maintain strong, long-term relationships with both new and existing customers.
- Engage in consultative sales conversations to understand customer needs and provide tailored solutions.
- Act as a trusted advisor to customers, leveraging technical and product knowledge to guide their purchasing and design decisions.
- Lead Generation & Prospecting:
- Proactively identify and reach out to potential new customers via calls, emails, and in-person visits.
- Qualify leads through discovery calls, research, and initial interactions, assessing the potential fit for the company’s products and services.
- Schedule meetings, demonstrations, and product presentations with qualified leads.
- Sales Cycle Management:
- Manage the stages of the sales cycle, from initial contact through to proposal, handoff to the project management team and final delivery.
- Collaborate closely with other internal teams (sales, marketing, product) to ensure the smooth progression of leads and opportunities.
- Market Research & Competitor Analysis:
- Conduct market research to understand industry trends, customer needs, and competitor offerings.
- Use insights to identify new market opportunities and refine outreach strategies.
- Reporting & CRM Management:
- Maintain detailed and accurate records of customer interactions and sales activities within the company’s CRM system.
- Provide regular reports on lead generation, sales pipeline, and customer feedback to management.
- Customer Support & Problem Resolution:
- Serve as a liaison between the customer and internal teams to ensure customer satisfaction and resolution of issues.
- Address customer inquiries, provide follow-up as needed, and ensure a smooth transition from sales to implementation.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Education and Experience:
- Bachelor’s Degree and 4-7 years of industry related or sales experience and at least one year at Delta ModTech or an equivalent combination of education and experience.
- Proven track record of meeting or exceeding sales targets.
- Demonstrated ability to plan and accomplish goals.
- Proficient in CRM software and sales analytics tools.
Competencies:
- Positive Teamwork Orientation
- Consultative sales approach
- Customer/Client Focus
- Goal oriented and persistent for long term sales cycles
- Communication Proficiency (Verbal and Written)
- Presentation Skills
- Problem Solving/Analysis
- Model, steward, make decisions upon, and expect to be held accountable to Delta ModTech’s values which include:
- BELIEVE IN PEOPLE
- FEARLESS INNOVATION
- INTEGRITY
- PASSIONATE & TENACIOUS
- SERVANT LEADERSHIP
Position Type, Work Environment & Travel
- Full time, exempt – 40 hours per week minimum
- Normal office environment
- Travel – Outside the local area and overnight. Some travel is international. Normally 10% to 20% and is variable based on needs but should not exceed 50%.
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit. The employee occasionally is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand for long periods of time while attending tradeshows. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Salary Range:
$113,800 - $170,000 per year (DOE - Depending on Experience)
Benefits Offered:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- Flexible Spending Account (FSA)
- Life Insurance
- Health Savings Account (HSA) with up to $500 annual match (for High Deductible Health Plans)
- 401(k) *match
- Paid Time Off (PTO)
- Discretionary Bonus
Salary : $113,800 - $170,000