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Customer Service & Collections Specialist - Merrimack

Delta Management Associates
Merrimack, NH Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

Job Details

Level

Entry

Job Location

Merrimack NH - Merrimack, NH

Position Type

Full Time

Education Level

High School

Salary Range

18.00 - $20.00 Base Commission / month

Travel Percentage

None

Job Shift

Swing

Job Category

Customer Service

Description

At Delta we believe success is the result of our investment in our employees and in taking a long-term approach to employee development that prepares employees for a rewarding career.

For 30 years Delta Management Associates, Inc. has offered superior recovery and default management solutions to clients in the higher education, government and financial services industries.

The Customer Service & Collection Specialist works in a fast paced, team environment providing exceptional customer service by partnering with borrowers to find solutions to resolve their federal debt.

Responsibilities include

  • Making outbound and receiving inbound calls
  • Reviewing accounts on a daily basis
  • Updating account information through our collections system
  • Compliance with all federal and state laws with regard to collection policies and procedures

Delta benefits include :

  • Competitive pay based on experience
  • Flexible schedule
  • Comprehensive paid 2 week training program
  • Casual dress code
  • Benefit package including health, dental, short term disability, vision and 401k
  • Uncapped bonuses
  • Requirements to be considered for the position :

  • High School Diploma or equivalent
  • All candidates are required to pass background check, credit screen and drug test
  • Federal student loans must be in good standing
  • If you are looking for a career email you resume or contact our Recruiting Team at recruiting@delta-mgt.com

    Delta Management is an equal opportunity employer that hires without regard to an individual's race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or other prohibited factors under applicable federal, state and local laws.

    Delta Management Associates is proud to participate in eVerify..

    Salary : $18 - $20

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