What are the responsibilities and job description for the AZ Brew - Bartender position at Delta Mesa?
Delta Hotels by Marriott Phoenix Mesa
SUMMARY:
Provides food and beverage services to patrons in a friendly, efficient, and professional manner; ensures a positive and exceptional experience for all patrons.
DUTIES AND RESPONSIBILITIES:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
This position does not have exempt management status, although there are some coordination and minor directional requirements for co-workers
QUALIFICATIONS:
SUMMARY:
Provides food and beverage services to patrons in a friendly, efficient, and professional manner; ensures a positive and exceptional experience for all patrons.
DUTIES AND RESPONSIBILITIES:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Greets patrons upon arrival; assists with seating as needed.
- Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items.
- Accurately writes tickets for food items as needed or receives orders from patrons or wait staff.
- Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed.
- Makes drinks for patrons utilizing proper recipes, glassware, and garnishes; serves drinks or prepares for wait staff.
- Handles purchasing transactions, which include operating cash register and accounting of daily sales.
- Receives payment from patrons; makes change as needed; issues receipts.
- Clears and resets tables and bar area as needed.
- Prepares all bar mixes and garnishes prior to opening.
- Stocks bar with all necessary items including but not limited to glassware, beer, liquor, mixes, non-alcoholic beverages, and supplies.
- Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all designated glassware/garnishes for drinks; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
- Always maintains cleanliness and sanitation; performs closing clean-up duties.
- Resolves patron problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
- Answers phone in a courteous and timely manner.
- Assists other staff members as needed to ensure optimum service to all patrons.
- Completes all necessary paperwork; maintains files and records.
- Performs other duties as assigned by manager.
This position does not have exempt management status, although there are some coordination and minor directional requirements for co-workers
QUALIFICATIONS:
- Previous experience in a bar setting preferred.
- Thorough knowledge of wines and beers served in bar, mixed drink preparation and techniques.
- Thorough knowledge of state liquor regulations; ability to identify when a patron has had his/her alcohol limit.
- Strong organizational skills: ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Excellent customer service skills
- Good judgment with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Bilingual skills a plus.
- Professional appearance and demeanor
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.