What are the responsibilities and job description for the Admissions Coordinator position at Delta State University?
Posting Details
Position Information
Job Title
Admissions Coordinator
Working Title
University Concierge
Position Type
Staff
Department
Enrollment Services
Posting Number
201201557
Full or Part Time
Full Time
Benefit Eligible
Yes
If Other, Please Explain:
Tenure/Non-Tenure Track
Salary Basis
12 month
If Other, Please Explain:
Position Summary Information
Responsibilities
The University Concierge will be responsible for the following tasks, duties, and responsibilities:
- Answer phone and email inquiries from potential guests in a timely and respectful manner.
- Greet guests and visitors warmly and make them feel welcome and attended.
- Offer recommendations and assist guests in arranging visits or tours.
- Receive and redirect mail, phone calls, packages, etc. for Enrollment Services.
- Ensure that visitor spaces are clean and presentable at all times.
- Act as a liaison between guests and any department necessary.
- Anticipate guests needs in order to accommodate them and provide an exceptional guest experience.
- Maintain inventory of admissions collateral and request new stock as needed.
- Participate in training with the Office of Communications to maintain brand standard.
- Other duties as assigned.
Qualifications
- 1 years of previous customer service experience.
- Positive phone demeanor and superior written and verbal communication skills are essential.
- Must have a service-oriented mindset and be capable of making every guest feel valued.
- Knowledge of basic office equipment, including printers, scanners, copiers, etc.
- Exemplify strong organizational skills and attention to detail.
- Competent working with Microsoft Office suite, including Word, Outlook and Excel.
- Possess a positive attitude and be willing to work as part of a team.
- Ability to speak a second language is an asset.
- Willing to work irregular shifts and weekends during peak seasons.
- High School Diploma (some college completion preferred).
- Makes decisions and establishes work priorities on essentially procedure-oriented operations.
- Position has no supervisory responsibilities.
Salary
Commensurate with experience and qualifications
Minimum Qualifications
- 1 years of previous customer service experience.
- Positive phone demeanor and superior written and verbal communication skills are essential.
- Must have a service-oriented mindset and be capable of making every guest feel valued.
- Knowledge of basic office equipment, including printers, scanners, copiers, etc.
- Exemplify strong organizational skills and attention to detail.
- Competent working with Microsoft Office suite, including Word, Outlook and Excel.
- Possess a positive attitude and be willing to work as part of a team.
- Ability to speak a second language is an asset.
- Willing to work irregular shifts and weekends during peak seasons.
- Carries out duties and responsibilities with limited supervision.
- Makes decisions and establishes work priorities on essentially procedure-oriented operations.
- Position has no supervisory responsibilities.
Preferred Qualifications
Completion of some college education
Special Instructions to Applicants
Additional Information
Posting Detail Information
Open Date
01/15/2025
Close Date
Open Until Filled
Yes
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- DSU Employee
- DSU Job Website
- Invited by Department to Apply
- MS State Employment Service
- HigherEdJobs
- Chronicle of Higher Education
- Diverse Issues
- really.com
- Other
- Will you now or in the future require "sponsorship" for an employment based visa status?
- Yes
- No
Applicant Documents
Required Documents
Optional Documents
- Resume
- Cover Letter/Letter of Application
- Letter of Reference 1
- Letter of Reference 2
- Unofficial Transcripts
- Other Document
