What are the responsibilities and job description for the Accounts Receivable Manager position at Delta360?
- Oversee and manage the daily operations of the collections department.
- Develop and implement effective collection strategies to maximize recovery of outstanding debts.
- Monitor and analyze account performance and collection metrics, providing regular reports to senior management.
- Ensure compliance with all relevant laws, regulations, and company policies related to collections.
- Train, mentor, and supervise the collections team to enhance their skills and performance.
- Collaborate with other departments, such as finance, sales and operations to resolve complex account issues.
- Develop and maintain a comprehensive collections process, including communication templates and workflows.
- Handle escalated collection issues and negotiate payment arrangements with clients as necessary.
- Evaluate and enhance collection systems and tools to improve efficiency and effectiveness.
- Identify potential risks and implement measures to mitigate financial exposure.
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- Minimum of 5 years of experience in credit and collections
- Proven managerial experience in a collections environment
- Strong understanding of collection processes and best practices
- Excellent analytical and problem-solving skills
- Strong negotiation and interpersonal skills
- Ability to handle sensitive and confidential information
- Excellent written and verbal communication skills
- Experience with regulatory and compliance requirements related to collections
- Ability to lead, motivate, and develop a team
- Strong organizational and time management skills
- Ability to work under pressure and meet deadlines
- High attention to detail and accuracy