What are the responsibilities and job description for the Sales Account Manager, North America position at Deltech?
Job Type Full-timeDescriptionThe Sales Account Manager will be responsible for maintaining current Monomer sales and achieve budget targets in NA while growing Monomer sales by identifying and developing new opportunities. Manage price stewardship to meet the requirements of the business and maintain complete and accurate records on customer contacts and meetings.Reasonable Accommodations StatementTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions. Plan and prioritize customer / prospect contacts, meetings and projects towards achieving agreed sales volume and price targets.Maintain and expand sales in the key market segments : coating resins, composites, adhesives, functional polymers and insulating varnishes.Promote and develop sales in new markets and new applications.Expand sales to US distributors by training distributor sellers on monomer characteristics, applications and performance. Develop and distribute sales tools to aid distributor sales personnel and to encourage their focus on Deltech Monomers.Develop account penetration through multiple layered and functional contacts including purchasing, technology, business, supply chain and manufacturing personnel.Respond to, validate and follow up on customer inquiries for samples, data, pricing and availability, with the assistance of the Product Manager and or Customer Service.Gain an understanding of key account and market competitive technology alternatives to help the business understand limitations on monomer pricing.Communicate progress at accounts through timely written call reports, weekly meetings with VP and internal e-mail and phone contact as required.Calibrate customer satisfaction and identify areas for improvement.Establish account plans and strategies. Regularly review and update the plans.Submit call reports, expense reports, and other pertinent information as required and in a timely manner.SKILLS & ABILITIESEducation : Bachelor's degree in Chemistry or Chemical Engineering with knowledge in resins and polymers preferred. Experience : At least 5 years' experience in specialty chemical sales. Computer Skills : Proficient with Microsoft Office 365Certifications & Licenses : not requiredOther Requirements :
- Demonstrated ability of understanding how products are used in customer applications.
- Demonstrated ability to expand sales by developing new opportunities.
- Understanding of value selling and demonstrated experience in value selling.
- Track record of new business development.
- Excellent communication skills.
- Excellent negotiating skills.
