What are the responsibilities and job description for the Technical Product Analyst position at Deluxe Enterprise Operations (Deluxe)?
A company is looking for a Technical Product Analyst to provide technical customer service for software support.Key ResponsibilitiesMonitor and manage support ticketing system, ensuring timely resolution of client casesParticipate in collaborative meetings focused on client issues and case resolutionSeek training opportunities to enhance product knowledgeRequired Qualifications1 year of Help Desk and / or customer service experience1 year of scripting experience (SQL, Progress, Powershell, etc.)1 year of basic PC troubleshooting and / or repair experience1 year of experience with Microsoft Office suiteMust be 18 years of age or older
