Data Operations Manager

Delve Underground is a leader in underground and heavy civil engineering serving the transportation, water, wastewater, and energy industries. Specializing in tunnel design, we provide practical solutions to the most challenging underground problems. We offer comprehensive design, construction management, and construction claims services, with expertise extending across a wide range of engineering disciplines, including civil, structural, and geotechnical engineering. Our primary focus is to make a significant impact on the advancement of infrastructure projects, which in turn shape and enhance the communities we serve. Founded in 1954, as Jacobs Associates, Delve Underground is an employee-owned firm with 25 offices and 350 team members throughout the United States, Canada, Australia, and New Zealand.

We want our employees to make a career doing what they love to do. We encourage an entrepreneurial spirit and help our team members forge their own path within the company. We support their efforts to stay on the cutting edge of technology while fostering a great work-life balance. In addition to working hard, we also have fun. We socialize and celebrate achievements at summer picnics, holiday parties, and company outings.

Benefits: Full Benefits Program consisting of Medical, Dental, Vision, Life, Disability, FSA or HSA, EAP, 401(k), ESOP, and company stock ownership program, 9 Paid Holidays, generous paid-time-off program, Work from home flexibility, and Health & Wellness Reimbursement.

Pay Rate: $96,000 - $131,000

Vantagepoint Data Operations Manager

Delve Underground is seeking an individual with extensive Deltek Vantagepoint and data management/integration experience. This senior role is responsible for the maximization of ROI from our Deltek Vantagepoint ERP. The Data Operations Manager will understand and help maintain the system, identify and lead opportunities to further develop it, conduct staff training, write procedures, and promote widespread integration of Deltek into operational processes.

Responsibilities:

• Support the transition from Vision to Vantagepoint.
• Post Vantagepoint transition, audit Delve Underground's Vantagepoint system and usage, identifying underutilized system capabilities, especially relative to operations that are currently performed outside of Deltek.
• Support Accounting, Project Controls, Marketing, and Human Resources with departmental operations and best practices within the Vantagepoint system, as well as responding to input from management and staff on system challenges and requests.
• Manage and support day-to-day data integration across different platforms (e.g., Vantagepoint and Paylocity) through use of APIs (Power BI or other applications) to ensure consistency of process and retention of integrity in conjunction with IT. This data integration capability should be in-house to the firm.
• Manage, build, and/or maintain reports and dashboards as needed, including standardized weekly, monthly, quarterly, and leadership reports. Using these tools, audit status of data entry and identify needed upkeep. Monitor data hygiene and identify opportunities to improve data quality. Analyze data to identify valuable trends and insights.
• Develop a strong understanding of Delve Underground's engineering project management and project controls systems and requirements to inform Vantagepoint use on our projects.
• Assist with the full implementation of the Resource Planning and CRM modules in Vantagepoint and the transition of prior processes to those modules.
• Develop, define, and document training and process procedures using written manuals, quick reference guides, video and in-person tutorials for Vantagepoint and other software. Promote Vantagepoint solutions to the employee population with verbal and written communications and group presentations.
• Serve as a main contact with Deltek and with external consultants to troubleshoot major issues. Attend Deltek product and educational webinars to maintain continuing education awareness of developments and upgrades. Attend internal department meetings to obtain better feedback and serve as a business partner.

Qualifications:

• Bachelor's degree in business, computer science, marketing, communications, or related field, AND at least three years of relevant experience in AEC industry ; or at least five years of relevant experience in AEC industry.
• Looking for enthusiasm for developing clear processes and building a "source of truth" to maximize staff efforts for the entire project lifecycle.
• Experience implementing and/or maintaining a Deltek system, with demonstrated understanding of the system architecture and the interconnections between its components.
• Experience with or foundational understanding of AEC project management, including a high degree of interaction with senior stakeholders. Understanding and familiarity of professional services project accounting and corporate accounting, including various revenue types.
• Experience with multi-entity organizations and the associated intricacies and complexities of multi-entities in Deltek Vision/Vantagepoint.
• Computer experience required including Microsoft Word, Excel (power user), PowerPoint, and Outlook, and Deltek Vantagepoint. Experience with Power BI preferred either to manage in-house capability or to develop it.
• Ability and interest to quickly learn new related technologies and software.
• Effective presentation, organization, and planning skills.
• Ability to work effectively with employees and teams at Delve Underground.
• Client-focused, always striving to give (internal) clients the best solutions. High levels of integrity, always doing the right thing in an ethical, fair, and sustainable way.
• Strong commitment to innovation by creating new and better ways to solve clients' toughest challenges.
• Demonstrated experience of collaboration in a diverse and inclusive team, working together toward technical excellence.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Delve Underground is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Compensation reflects the cost of labor across our US geographic markets. Pay is based on several factors including market location, experience, knowledge, and skills.

No Recruiters, Please.