What are the responsibilities and job description for the Client Intake Specialist position at Demand The Limits, PLLC | Personal Injury...?
Our growing law firm is seeking a bilingual Client Intake Coordinator to add to our team. In this key role, we will look to you to be the voice and spirit of Demand The Limits! Your caring yet focused communication style will convey to potential clients that if we take their case, they will get compassionate yet no nonsense representation in the handling of their case. We have an excellent reputation with our clients, and you need to take pride in maintaining this level of service and interaction with our clients. Our ideal candidate has excellent attention to detail, is articulate, coachable, and driven with a passion for assisting clients. The ideal candidate will enjoy working in a team environment.
This is a great opportunity for someone who wants to be a part of a top firm where there’s ample ability to grow!
Duties include but are not limited to:
- Initial client intake handling and processing.
- Answering phone calls in a friendly and efficient manner.
- Working closely with the Client Intake Specialist to respond to inquiries.
- Memorializing and routing case summaries to the appropriate staff.
- Recording clients’ background information and key aspects of their cases.
- Accurately entering information into the lead management system.
- Ensuring that clients complete all necessary paperwork.
- Scheduling appointments.
- Following up with clients in writing and by phone.
- Sending and receiving retainer agreements and supporting documentation.
Experience & Qualifications:
- Personal injury or related medical billing experience in Florida is a big plus!
- English and Spanish fluency preferred (ability to read, write, and speak).
- Highly skilled with MS Office, multi-line phone systems, and standard office equipment.
- Strong verbal and written communication skills.
- Strong data entry skills.
- Must be a fast learner, assertive, and self-motivated.
- Strong attention to detail and very organized.
- Able to maintain a high level of professionalism and discretion.
We value our staff and offer the following:
- Health, dental and vision insurance.
- 401k with employer match.
- Paid time off.
- Discretionary incentive program based on performance.
About Us
Demand The Limits Injury Attorneys in Boca Raton is a full-service law firm that handles all types of accident and injury claims. Our expert personal injury trial attorneys take on the toughest cases and obtain the maximum compensation while providing exceptional customer service! We are a growing, best-in-class firm that prides itself on our team-oriented culture. We are singularly focused on providing excellent counsel and tenacious advocacy to resolve our clients’ cases to the maximum possible limit.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- Spanish (Required)
Work Location: In person
Salary : $18 - $21