Enrichment & Volunteer Manager

Enrichment and Volunteer Manager

Job Description

Approved 1/29/2025

Position Overview

The Enrichment and Volunteer Manager plays a key role in advancing Dementia Together’s mission by coordinating and facilitating engaging social opportunities for people living with dementia and their care partners. This role oversees volunteer management, event planning, and program implementation, ensuring high-quality experiences that foster connection, dignity, and joy.

Reports to:

Manager of Hope

Core Responsibilities (Applicable to All Dementia Together Staff)

• Represent the organization with professionalism, integrity, and a respectful, joyful kindness, modeling dementia-friendly communication strategies.
• Collaborate with the team to develop innovative solutions that enhance program effectiveness and sustainability.
• Maintain accurate records and submit timely reports for program impact tracking, financial oversight, and operational efficiency.
• Adhere to ethical guidelines and uphold confidentiality.
• Contribute to organizational development, ensuring alignment with Dementia Together’s mission, values, and strategic priorities.
• Maintain shared documents in Dementia Together’s Microsoft shared drive or cloud storage.
• Document and update job-related processes to ensure sustainability and efficiency.
• Attend staff meetings and schedule time off in a manner that does not disrupt program operations.

This role requires strong organizational, communication, and interpersonal skills to ensure a positive experience for both our team members, volunteers, and the people we support.

• Plan, coordinate, and lead social engagement programs, including:
• Memory Cafés (in-person, mobile, and virtual)
• Companion Groups
• Veterans’ Morning Coffee
• DT Sports
• B Sharp Arts Engagement
• Other social gatherings as identified in collaboration with the Dementia Together team
• Implement and monitor safety protocols to ensure venue staff are equipped with dementia-friendly strategies.
• Maintain a welcoming, inclusive atmosphere for participants and care partners.
• Ensure program quality aligns with best practices in dementia care and nonprofit service delivery.

• Develop and oversee volunteer recruitment, onboarding, scheduling, training, engagement, and recognition efforts.
• Monitor volunteer performance and provide feedback and guidance as needed.
• Foster a positive volunteer experience, ensuring clear communication and appreciation.
• Work collaboratively with the outreach team and leadership to expand volunteer engagement opportunities.
• Supervise volunteers and provide guidance to program coordinators as needed.

This role requires strong organizational, communication, and interpersonal skills to ensure a positive experience for both our team members, volunteers, and the people we support.

• Build and maintain relationships with community partners, local businesses, and service providers to support programming.
• Track and document attendance and program participation to measure community impact.
• Represent Dementia Together at events, conferences, and outreach activities.

• Maintain accurate records in the organizational database and submit reports in a timely manner.
• Work within the annual program budget, tracking expenses for supplies, entertainment, and hospitality.
• Submit monthly mileage and expense reports.
• Support grant reporting by compiling program data, evaluation results, and financial documentation as needed.

• Bachelor's or master’s degree in a relevant field (dementia care, aging services, healthcare, human services, nonprofit management, event planning, or related discipline).
• 3-5 years of experience in volunteer management, program coordination, or community engagement.
• Strong leadership, communication, and organizational skills.
• Ability to build relationships with diverse participant and volunteer groups.
• Proficiency in Microsoft Office and cloud-based collaboration tools.
• Reliable transportation, a valid driver’s license, and automobile insurance.
• Successful completion of a background check.

• Knowledge of nonprofit operations and best practices.
• Experience in event planning and social engagement programming.
• Familiarity with dementia care principles (SPECAL training available).

• Location: Professional office setting with frequent off-site program facilitation.
• Physical Demands: Frequent standing, walking, and lifting (up to 10 lbs regularly, up to 25 lbs occasionally).
• Schedule: Full-time, Monday–Friday, 8:00 AM – 4:30 PM, with occasional evenings and weekends as needed.
• Classification: Non-exempt.

o This description does not state or imply that the duties listed are the only duties to be performed by the Enrichment Manager. Employees are required to follow job-related instructions and perform other reasonable job-related functions as may be assigned by the Program Manager, Executive Director, or Board of Directors.

• Compensation: $26.50/hour (informed by CO Nonprofit benchmark data).
• Benefits: Paid vacation, paid sick leave, mileage reimbursement, technology stipend, 3% retirement match after 90 days, professional development opportunities.

Dementia Together is committed to creating an inclusive, accessible work environment. Reasonable accommodations are available upon request for applicants and employees with disabilities. For assistance, contact Robin Westcott at (970) 305-5271 or office@dementiatogether.org.