What are the responsibilities and job description for the Healthcare Reception Specialist position at Demko Group LLC?
We are seeking a highly motivated individual with a passion for learning and a strong interest in understanding all aspects of this role. The ideal candidate will have prior experience in a medical or chiropractic office setting and be eager to learn our specific systems and processes. Familiarity with insurance verifications, pre-authorizations, scheduling, and professional telephone etiquette is highly desirable. Please answer the pre-screening questions as this helps us find the right fit for this position.
Skills needed for this position:
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Problem solving
- Word processing
- Professionalism
- Quality focus
- Working well within a team
This position is 25 to 40 hours per week.
Job Type: Full/part time
Pay rate is negotiable and based on previous experience.
Our operational hours are scheduled for Monday, Tuesday, Thursday, and Friday. The required availability for this position is from 8:45 AM to 5:30 PM on Monday, Tuesday, and Thursday, and from 8:45 AM to 2:30 PM on Fridays.
Responsibilities
- Greet and assist patients at the front desk, ensuring a welcoming environment.
- Manage phone calls and appointments efficiently while demonstrating excellent phone etiquette.
- Maintain accurate medical records and patient information in compliance with HIPAA regulations.
- Provide administrative support by managing office tasks, including filing and accurate data entry.
- Collaborate with healthcare providers to ensure seamless patient service and office management.
- Handle medical collections and insurance verification as needed.
We are committed to quality and unparalleled patient service in all aspects of our business. As part of the team, we hope you will discover that the pursuit of excellence is a rewarding aspect of your career here.
Our mission statement is to be a respected, world-class healthcare provider committed to giving our patients the best care possible in all aspects of their interactions with us - from their first contact with us and throughout the rest of their lives.
Salary : $16 - $20