Demo

Vice President of Delivery Channel

Democracy Federal Credit Union
Alexandria, VA Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 4/1/2025

Job Summary:

This position reports directly to President/CEO. This position is responsible for the overall leadership of Marketing, Business Development, E-Services and Information Technology departments.

Primary Duties and Responsibilities:

Leadership & Staff Development

  • Energized leader who will be directly supervising the Business Development Director, Director of Information Technology, E-Services Manager and Director of Marketing in support of achieving Credit Union’s objectives.
  • Ability to motivate, inspire, and encourage the entire team to perform well, while maintaining a strong capacity of leading through change and adversity with ease.
  • Committed to fostering the development of others and providing a supportive environment for professional growth and enhancing performance. Acts as a mentor and consistently demonstrates the ability to raise- up leadership via professional development and internal promotion.
  • Demonstrated ability to drive for results and hold the groups accountable for achieving goals.
  • Works as an effective collaborator with the Senior Management and Management teams on a regular basis. Accountable for ensuring financial/budget goals set by the President/CEO are met or exceeded.
  • Strong ability to effectively influence the actions and opinions or others, while committed to consistently make the tough call when needed.

Administrative

  • Participates in the development and implementation of the strategic plan in order to carry out action items as assigned. Communicates the strategic direction to team and assures that it is clearly communicated to all staff so that the entire team is clear about goals and expectations.
  • Participates in the budget process, assuring that the budget is sufficient to achieve the service, operations, and sales requirements of the strategic plan.
  • Holds Business Development, E-Services, Marketing and IT accountable for keeping operational procedures up-to-date. Responsible for ensuring the direct reports respond in a timely manner to any audit/exam requests, including any follow up needing to occur as a result of exam findings.

Position Specifications/Requirements

  • Proven ability to read, write and communicate at a level consistent with the requirements of this position
  • Excellent interpersonal skills and customer development skills
  • Ability to work effectively and collaboratively with colleagues
  • Strong attention to detail
  • Good, sound, and practical judgment

Education and/or Work Experience Requirements:

  • Bachelor’s Degree is required.
  • Seven (7) years of management experience in credit union/bank operations, with (4) years recent mid- senior level management experience.
  • Three (3) years of experience directly supervising other managers as an Executive is required.
  • Ability to manage multiple projects and assignments, meet tight deadlines, and coordinate and communicate effectively among widely-dispersed parties.
  • Excellent oral and written communication skills with demonstrated ability to represent the organization’s mission and work in all internal and external forums.
  • Demonstrated skills in relationship management and cultivation.
  • Comprehensive knowledge of state and federal regulations
  • Working knowledge of Microsoft Word, Excel, and other Office Suite products

Physical Requirements:

· Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Job Type: Full-time

Pay: $115,000.00 - $125,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • Alexandria, VA 22314 (Preferred)

Work Location: In person

Salary : $115,000 - $125,000

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