What are the responsibilities and job description for the New Car Sales Manager position at DeMontrond Auto Group?

Description

Sales Manager

The New-vehicle Sales Manager is responsible for assisting the General Sales Manager in planning, organizing, and controlling the activities of the New-vehicle Sales Department and in measuring the performance of the employees in the department.

Job Responsibilities

Management Related -

Forecast goals and objectives for the department and strive to meet them.
Strive for harmony and teamwork with all other departments.
Prepare and administer an annual operating budget for the new-vehicle sales department.
Attend managers' meetings as requested.
Assist the General Sales Manager and or General Manager in forecasting controllable expense elements for the new-vehicle department.
Understand, keep abreast of, and comply with federal, state, and local regulations that affect new-vehicle sales.
Must be at or above national for CSI on a rolling 90 day period.
Must hit manufacturer objective to hit dealer objectives to attain SFE, DPB, and all other dealer incentives.
Sales turn rate, velocity, market share, metrics, must be met on a monthly basis.
Ensure all salespersons' appointments are confirmed.
Ensure all traffic management is being handled correctly and effectively.
Planners must be up to date within their department.
Must conduct a save the deal within their department and other department heads.
Manager must maintain a minimum of 10% of e-close and p-close.
Participate in trade walk Monday through Friday.
At the beginning and end of each shift, employee must check in with their manager to let them know they are present for work and when they are leaving.

Personnel Related -

Hire, train, motivate, counsel, and monitor the performance of all new-vehicle sales employees. Ensure that Sales Associates are trained according to manufacturer requirements.

Direct and schedule the activities of all department employees, 30 emails, 30 texts, and 30 phone calls to attain 1 scheduled appointment per shift.

Oversee the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.

Communicate with new-vehicle salespeople to ensure that dealership policies and procedures are understood and followed.

Monitor salespeople's payroll records.

Set sales and gross objectives for new-vehicle salespeople.

Guide all salespeople in setting their objectives on a short- and long-range basis.

Review all new-vehicle salespeople's performance as shown on the Daily Sales Operating Control.

Assist in developing programs of improvement for those salespeople who are failing to reach their objectives.

Recommend for dismissal any salesperson failing to meet company standards.

Conduct daily and weekly sales training meetings as directed by the General Sales Manager.

Work with salespeople on programs that will increase the new-car gross and increase F&I penetration.

Customer, Department, and Other :

Recommend to the General Sales Manager the new-car inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.

Develop, implement, and monitor the use of a prospecting program.

Help salespeople close deals when necessary.

Maintain standards for the delivery of vehicles to customers.

Assist in the development of advertising campaigns and other promotions.

Education and / or Experience

2 to 4 years of related experience and / or training; or equivalent combination of education and experience.

CDK Experience a plus.

High CSI and customer focused.2 or more years of management experience in an automotive service department.

Benefits

Benefits include medical, vision, dental, supplemental insurance, 401K retirement savings, paid time off, holiday pay, and company-paid continuing education and training.

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New Car Sales Manager

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