Demo

Business Relations Manager (Brm)

Dempsey Outsourcing Inc. (Team Lara K.)
San Juan, TX Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/15/2025

QUALIFICATIONS :

  • Male not more than 35 years old.
  • College Graduate.
  • Excellent English communications skills
  • Above average MS Office Skills (Excel, Power point, etc)
  • Knowledgeable in sales and incident report presentations
  • At least 2 years experience in Supplier & Client crisis management
  • Current resident of Metro Mani.

Responsibilities include :

  • Client Relationship Management : responsible for understanding the needs and expectations of clients and ensuring that the products or services provided by the company meet those requirements.
  • This involves regular communication with clients, addressing their concerns, and proactively seeking feedback to improve customer satisfaction.

  • Partnership Development : BRMs work to identify and cultivate strategic partnerships with other businesses or organizations that can mutually benefit from collaboration.
  • This may involve negotiating contracts, developing joint marketing initiatives, and coordinating activities to achieve shared goals.

  • Supplier Relations : BRMs manage relationships with suppliers and vendors to ensure timely delivery of goods and services, negotiate favorable terms and pricing, and resolve any issues or disputes that may arise.
  • Building strong supplier relationships is crucial for maintaining a reliable supply chain.

  • Stakeholder Engagement : BRMs engage with various stakeholders, including government agencies, industry associations, community groups, and regulatory bodies, to represent the interests of the company and promote positive relationships.
  • This may involve participating in industry events, advocacy efforts, and corporate social responsibility initiatives.

  • Conflict Resolution : BRMs act as a mediator in resolving conflicts or disagreements between the company and its stakeholders.
  • They use effective communication and negotiation skills to find mutually acceptable solutions and preserve business relationships.

  • Market Research and Analysis : BRMs conduct market research and analysis to identify opportunities for business growth and expansion.
  • They gather information on market trends, competitor activities, and customer preferences to inform strategic decision-making and develop targeted business development strategies.

  • Cross-Functional Collaboration : BRMs collaborate with internal departments such as sales, marketing, operations, and finance to align business objectives and ensure a cohesive approach to client and stakeholder management.
  • This involves effective communication and coordination across different functional areas of the organization.

  • Performance Measurement : BRMs track and measure key performance indicators (KPIs) related to client satisfaction, partnership effectiveness, and stakeholder engagement to assess the success of relationship management efforts and identify areas for improvement.
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