What are the responsibilities and job description for the Service Desk Officer position at Dempsey Resource Management Inc.?
The Service Desk Officer is responsible for attaining maximum utilization of Internal and field
technical resources through daily dispatch of service requests.
The role also addressing and
resolving ICT related issues raised by users, ensuring smooth functioning of ICT systems, and
maintaining a high level of customer satisfaction"
Candidate must possess a Bachelor's / College degree
With at least 5-10 years of related work experience."
