What are the responsibilities and job description for the Host/Hostess - Denny's - Hesperia, CA position at Denco Family Inc?
Job Details
Job Location
CA Hesperia Dennys 7095 - Hesperia, CA
Salary Range
16.50 - $16.50 Hourly
Description
Denny's restaurant is seeking a Host / Hostess for the Hesperia, CA location. This position will be reporting to the General Manager and Restaurant Manager, the Host / Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns.
What We Offer :
Medical, Dental, and Vision Benefits (full time employees)
Employee Discount - receive 50% discount on meals during your shifts
FREE Beverages - receive free soft drinks, coffee, tea and water during your shifts
FREE Uniform - receive a brand-new uniform at orientation
Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants!
Flexible Schedules - we'll work with you because employee work / life balance matters!
Employee Referral Bonus - refer a friend and get paid!
Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances
Advancement - On-the-job skills training to prepare employees for upward mobility opportunities
Responsibilities and Duties :
Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
Demonstrates a sense of urgency and meets service cycle timing standards
Seats guests at clean, dry tables utilizing proper seating rotation
Determines and provides for any special needs of guests
Maintains guest waiting list and adheres to proper seating order procedures
Describes promotions and suggestively sells while seating guests; takes initial beverage order
Attends to any other guest needs during the entire dining experience as warranted
Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
Uses proper telephone etiquette
Enters and delivers "To Go" orders correctly
Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
Assists service personnel in providing beverage orders and refills and clearing and setting tables
Willingly assists other team members without being asked
Maintains proper supply of clean menus
Lifts and carries supplies and equipment up to 30 lbs.
Demonstrates knowledge of station and floor breakdowns
Possesses strong product and menu knowledge
Maintains foyer area of restaurant to be clean, organized and inviting to guests
Completes all required side-work, including deep cleaning assignments
Adheres to Denny's Brand Standards and internal policies and procedures
Provides courteous service and is cordial to all team members and guests
Qualifications
Position Qualifications
Must have ability to communicate effectively in English, both orally and in writing
Must be able to pass all required tests and training requirements for the position
Must be able to work in a team environment
Meets Denny's uniform and grooming standards and maintains them throughout the shift
Must be able to work flexible schedule, including holidays, nights and weekends
Must have excellent guest service skills
Must be dependable and able to learn basic tasks and follow instructions
Must place a value on diversity and shows respect for others
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