Medical Information Specialist

Overview

Who we are.

Dendreon is making the battle against cancer personal. Our flagship product PROVENGE® (sipuleucel-T), was the first FDA approved immunotherapy for the treatment of metastatic castrate resistant prostate cancer and is made from the patient's own immune cells.

If you are looking to positively impact the lives of patients, we want you to join our team. We have Immunotherapy Manufacturing Facilities located in Seal Beach, CA and Union City, GA. A sizeable Research & Development group based out of Seattle, WA, and a highly skilled Commercial team countrywide.

Core Values:

• Put Patients First. Every day is a new opportunity to improve the lives of patients living with cancer
• Act with Integrity. Be honest, transparent, and committed to doing what’s right in every situation.
• Build Trust. Building trust takes time. Engage teammates, be candid and transparent. Over communicate and seek feedback.
• Raise the Bar. Harness continuous improvement, foster innovation and elevate our people.
• Drive Results. Be accountable and execute – we win together when everyone performs.

Job Summary:  

The Medical Information Specialist works closely with both medical and non-medical cross-functional teams in the provision of clinical education, communication, market access, and support to both internal and to external stakeholders to ensure safe and effective use of PROVENGE®. Product lot failure notifications for both healthcare professionals (HCPs) and non-HCPs (including patients and consumers), and payors.

The position will have broad supporting responsibility for the generation of standard and customized medical information response letters to fulfill unsolicited Medical Information requests related to Dendreon and its product - PROVENGE®.   

Responsibilities

• Serves as an essential link between Dendreon Medical Affairs and healthcare professionals (HCPs) and non-HCPs (including patients and payors); assisting with the appropriate dissemination of scientific information.
• Works collaboratively with cross-functional teams on all lot failure notifications, reviews and follow-up communications with HCPs.
• Creates and utilizes standard response letters (SRLs) to provide scientifically - balanced responses, communications, and resources to external healthcare professionals (HCPs) and non-HCPs (including patients and payors) requesting medical/product information.
• Recognizes and obtains information on adverse events or product complaints when notified and forwards to appropriate internal department within required timelines (maintains a record of all external Medical Information interactions via the IRMS database).
• Collect, monitor, respond and analyze MIRF activities, including key information topics and questions, and identifies trends via metrics, and recommend opportunities for improvement via ongoing communication.
• Facilitates Medical Information services and support for Dendreon Medical Affairs at scientific conferences and meetings including, but not limited to pre-conference preparation, scientific conference information topics, and attending scientific conferences and answering questions at medical booths (in person or virtually).
• Ensures compliance to Medical Information standard work practices and operating procedures; assessing workflows and procedures while partnering with Quality Assurance and Regulatory team members on relevant updates. Complies with all Dendreon standard work practices and standard operating procedures.

Qualifications

• Advanced clinical and scientific training required Master’s, PharmD, PhD, RN, (MD Preferred).
• 1-3 years of work experience within the pharmaceutical industry or related health care business field preferred.
• Scientific/clinical experience in the oncology/prostate cancer/immunology field desirable.
• Ability to work collaboratively and coordinate the efforts of in-house and field team members to resolve customer enquiries and produce high-quality responses.
• Ability to produce clear, concise, and effective written and oral communications describing scientific and clinical data, including metrics.
• Well-organized with ability to prioritize tasks and work simultaneously on multiple projects
• Proactively and independently approaches work with good problem-solving skills and ability to critically evaluate and synthesis data from a broad range of disciplines.

Preferred Requirements:

• Previous work experience in Medical Information or Medical Communications a plus.
• Knowledge of applicable regulatory and legal requirements for the provision of medical information and PV reporting requirements in the pharmaceutical environment a plus.
• Experience with medical content writing and/or presenting of scientific, health economic, and clinical data.

Working Conditions and Physical Requirements:

• May encounter prolonged periods of sitting and telecommunications.
• Limited overnight travel for company meetings, and/or scientific congress support may be required.