Family Services Specialist (Sand Point)

Position Summary

The Family Services Specialist provides ongoing support and assistance to eligible families enrolled in DLEC programs, including assisting families in achieving family identified goals, referrals for services, providing resources and monitoring case files.

Essential Functions

• Establish and maintain working relationships with community agencies for referrals and resources for potential children and their families.
• Implement policies, procedures and work plans for recruitment, application, enrollment, placement, and orientation.
• Assist with applications for eligibility, file monitoring, registration, placement, attendance review, and all corresponding follow-up.
• Withdraw children/families from the program as necessary according to procedures, relaying information to the appropriate staff and filling vacancies as per Head Start Performance Standards.
• Accurately maintain a database with record of family communication, referrals, follow-ups, and progress on family partnership agreements.
• Prepare and supply reports to the supervisor on contact and celebrations; parent successes and challenges.
• Assist with health and dental screenings; coordinate with the classroom team on sending screening information to parents & referrals as needed; document in the database management system.
• Establish a family partnership agreement with each Head Start family within the first 90 days of the child’s first day of school, and monitor progress.
• Provide on-going support and assistance for parents/families, including referrals for services, follow-up & documentation in the database, and education on DLEC programs.
• Facilitate Kindergarten registration to ensure each child is registered for public school.
• Complete regular family assessment surveys.
• Remind/encourage parent participation on Policy Council, HSAC, and other engagement opportunities.
• Attend Parent, Family & Community Engagement (PFCE) meetings, training and events as required.
• Collaborate with the education team to host parent training and engagement events (i.e.: HCI, kindergarten, health, nutrition and safety, parenting).
• Coordinate with Enrollment Coordinator, Program Assistant and Finance to conduct voucher follow-up and payment of co-pays.

Additional Responsibilities

• Identify/attend meetings/conferences etc. that relate to job and professional development.
• Provide translation, verbal and written as needed on forms, parent handbook, etc.
• Assist (when needed) in the disability referral by completing forms, providing translation, attending evaluations and IEP meetings.
• Assist with updating and maintenance of PFCE resource files.

Note: The job duties listed here are not intended to be an exhaustive list. Incumbent may be required to perform other duties in order to meet the needs of DLEC.