What are the responsibilities and job description for the Business Office Manager position at Denison Health Care Center?
ABOUT CAMPBELL STREET: Join the Campbell Street team and be part of a company that truly invests in its employees! Proudly Great Place to Work® certified, we are dedicated to creating a supportive and rewarding environment for our staff. We offer unique benefits, including tuition reimbursement, same-day pay, and a matching 401(k), because we believe in taking care of the people who take care of others.
At Campbell Street, we welcome individuals at all stages of their careers—whether you're an experienced professional, looking for a career change, or completely new to the industry, we provide the tools and support you need to succeed. We offer flexible scheduling to accommodate those continuing their education, cover all CEUs and license renewals, and provide hands-on guidance through our clinical, operations, HR, business development, business office, and talent acquisition teams.
At Campbell Street, our Mission is simple yet powerful: Exceptional People. Extraordinary Care. We strive to create a lasting, positive impact in everything we do. Guided by our SMART Values—Servant Leadership, Mirror First, Always Do the Right Thing, Resilience, and Transparency—we foster a culture of integrity, support, and excellence. These principles shape how we serve our residents and empower our staff, ensuring a compassionate and purpose-driven environment where everyone can thrive.
As we continue to grow and serve more residents across the Midwest, we are looking for compassionate, driven individuals to join our team. If you’re looking for a fresh start, a new opportunity, or a chance to build a meaningful career in healthcare, we invite you to apply today!
POSITION PURPOSE:
The Business Office Manager maintains complete and systematic records of the financial transactions and a variety of other business office duties. The Business Office Manager provides support to employees relating to onboarding, orientation, employee benefits, and more.
ESSENTIAL FUNCTIONS OF POSITION:
- Responsible for management, oversight, and completion of billing process consistent with company policies, procedures, and standards
- Manages and oversees business office functions in records, accounting, billing, and accounts receivable, inventory and supply management.
- Directs billing functions, including accurate invoicing of all client representatives in compliance with company standards.
- Ensures all bills are paid in a timely and accurate manner.
- Monitors services provided will be reimbursable (monitors tile levels, applied incomes, etc.)
- Consults with department heads to resolve errors in accounts.
- Reconciles accounts and provides financial reports to the Administrator upon request.
- Tracks census, census summary report, obtain 24-hour nursing report from charge nurse.
- Interacts with the public, visitors, families, and residents.
- Receives and receipts payments in an accurate and timely manner. Records the details of recording on individual journals and ledgers. Summarizes and balances entries recording on individual journals and ledgers.
- Receipts, posts, and maintains accurate individual resident trust ledgers to meet Federal and State regulations. Reconciles to bank statements.
- Maximizes office productivity through proficient use of appropriate software applications.
- Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of personnel and resident financial records.
- Understands and adheres to the guidelines of ‘Resident Rights.”
- Performs additional duties as assigned.
- In locations where there is no HR Director, the business office manager acts as the point of contact for all HR functions including recruitment, onboarding, benefits administration, payroll, and employee relations.
BENEFITS: At Campbell Street, we believe in taking care of our employees just as they care for others. We offer a comprehensive benefits package designed to support your health, financial well-being, and career growth. Whether you're looking for great insurance options, financial security, or educational support, we’ve got you covered.
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- Long-Term & Short-Term Disability
- Paid Life Insurance Policy Additional Voluntary Life Insurance
- Accident & Critical Illness Insurance
- Matching 401(k) Retirement Plan
- Same-Day Pay
- Tuition Reimbursement (Including payments toward existing student loans)
- Generous Paid Time Off (PTO)
- Employee Assistance Program (EAP)
At Campbell Street, your well-being, growth, and financial future matter—join us and experience the support you deserve!
EDUCATION/REQUIREMENTS:
- Bachelor’s Degree preferred, or equivalent combination of education and experience.
- Must have 3 plus years business office experience.
- Must have working knowledge of bookkeeping or accounting principles, preferably in a healthcare setting to include Medicare, Medicaid, and third-party billing.
